Customer Ratings & Reviews
- Model:
- M65Q7-H1
- SKU:
- 6416812
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers love the 65" Class M-Series Quantum Series LED 4K UHD SmartCast TV for its excellent picture quality, affordable price, and easy setup. They appreciate the vibrant colors and sharp images, making it a great choice for gaming and streaming content. However, some customers have experienced minor issues with power, software, remote control, freezing, and viewing angles.
This summary was generated by AI based on customer reviews.
Average tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few weird glitches when we first turned it on. It can also run pretty slow from time to time, but overall it’s alright.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kaikai, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
Great Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what Vizio crested it go be!! Love it!!
I would recommend this to a friendGreat tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the features of this TV and built-in apps
I would recommend this to a friendKeep looking
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel uniformity issues average black level with major blooming.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is better than most but the sound quality coming from the TV is poor
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Poor tv but great for a poor mans wallet.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is buggy af. I constantly have to reset it. It drops my WiFi and has issues all the time. Sounds cute in and out even on native apps. The hdmi ports are in an odd position that could cause damage over time. The picture quality is meh at best. Very peachy overtones. Not impressed and disappointed. I guess you get what you pay for. I should’ve bought an oled.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Johnhenry83, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
So So
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv but certainly not as good a picture as I expected. I’m sorry I didn’t stick with LG!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Justin, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. Another good way to see the full capabilities of the TV would be to search for "4K HDR" in the YouTube app. As long as your network connection is able to support speeds needed for 4K HDR content, there are some amazing looking videos. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Size is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very low and you can't add additional apps. I love the size and color vibrance
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mika, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Listen to the Sale Man!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv' not as good like LG, sure would like to get one back! Sale Man told me I wouldn't like the Vizio
No, I would not recommend this to a friendDefective tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model and it arrived April 3 by April 12 the picture was flickering . The following morning it would not power up nomatter what I tried . Best Buy was very helpful .they offered an exchange for the same model I’ve always bought vizios for their quality and price . Hopefully it was just a freak thing that happened .
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Limeygb, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Problematic
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a mediocre Tv. Tbh the system has been giving us a lot of trouble like the audio won’t be synced and when I try to go from smartcast to an HDMI channel it’ll just show me a black screen… Vizio support helped with the issues but they’ll come right back and all they have to say is that it’ll be worked on. SMH
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Problamatic, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. Troubleshooting steps can change over time and we want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Average TV for an Average Price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a decent tv. After about 6 months it started to get a little faulty.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello 23treym, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Returned after a week
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this based off of all the great reviews by the top AV sites online. I returned it after a week. Unless you are looking at the screen dead on the picture is horrible, all the darks are blotchy and pixelated. Picture was worse than the TV it replaced that was half the cost. Returned and got another Samsung.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jason, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Could have done better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I would change up from my usual Samsung, think I made a mistake. Give it a C.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello,
Sorry to hear you have not had an amazing experience so far. We always aim to give our customers the best picture quality and TV experience so I would love to learn more about what is holding you back from having a great experience. When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Just ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have to regularly reboot the tv to get it to actually pull up the home screen. Many times we turn the tv on and it stays on a black screen till we unplug it and plug it back in. It also likes to not recognize the vizio sound system we have setup with it.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good tv but not worth the open box price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but was sold a fair condition open box that came with no tv remote no stand and was brought out to me half wrapped in bubble wrap with the bottom of the tv being unwrapped and unprotected good tv just don’t buy anything open box
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Zenrie, open box items are more likely customer returns that cannot be sold as 'brand new' anymore. These items are inspected, cleaned, and sold at a discount by the retailer. Open box items have varying conditions that will state whether the item is 'like new' all the way down to 'functional but missing necessary components', think a laptop missing a charger as an example. Most open box items can be inspected in-store by you before purchasing.
Vizio 65inch M series
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had bad hdmi port out the box otherwise picture was decent.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kelley, I would like to offer the assistance of our award-winning technical support team with this HDMI port issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Vizio 65 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time owning a vizio and honestly I should have went with LG.
No, I would not recommend this to a friendDo yourself a favor and spend a few dollars more f
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV purchase I’ve ever made. I bought this model along with the Vizio sound bar package and have Direct TV (which I’ve had for 25 years) The sound bar is not very compatible and has a mind of its own. Same for the TV. Sometimes they work together well… sometimes they don’t. Sometimes streaming is fine, other times I get a black screen! Sometimes the volume is fine, other times you have to turn it up to 38 to hear. Crazy TV, crazy sound bar ! I regret not spending $200 more for a Samsung. I’ll never buy a Vizio again !
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture clarity isn't as good that I was anticipating
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Donp, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.