Customer Ratings & Reviews
- Model:
- M65Q7-H1
- SKU:
- 6416812
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers love the 65" Class M-Series Quantum Series LED 4K UHD SmartCast TV for its excellent picture quality, affordable price, and easy setup. They appreciate the vibrant colors and sharp images, making it a great choice for gaming and streaming content. However, some customers have experienced minor issues with power, software, remote control, freezing, and viewing angles.
This summary was generated by AI based on customer reviews.
Never again.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV 6 months ago expecting to get a high quality product. My last Vizio tv, which was a discounted walmart display tv, was amazing. This one on the other hand has been nothing but troublesome. From having to constantly hard reboot it, to it not recognizing my Vizio surround sound this TV is definitely not worth the price. My next tv will definitely be either an LG or a TCL.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mike, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Horrible Model..dont buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This particular model of Vizio was a huge disappointment. Would not work properly. Turn off on its own or zoom in on the picture, etc. So many issues. And infact, the person that recommended it and got one himself is now having issues of it not turning off. He has to unplug it from the wall.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello LouLou, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
lace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume turns itself down When you try to increase volume it turns down When you try to decrease volume it’s turns up
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello lace, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible blooming in black scenes and very inaccurate color out of the box. Bought the Sony X900H and wow what a great set.
No, I would not recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as vivid as in store. It was brighter better picture in the store. What can I do to get that same quality.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Cherry, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. Another good way to see the full capabilities of the TV would be to search for "4K HDR" in the YouTube app. As long as your network connection is able to support speeds needed for 4K HDR content, there are some amazing looking videos. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Broken at factory. NO QUALITY CONTROL DO NOT BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD delivered new Vizio tv. Box in perfect condition. Geek opened box, unwrapped tv, He noticed right away panel cracked, TV WOULD NOT EVEN TURN ON!!! And this is Vizio's NEWEST model. He removed tv from our house. Will not buy Vizio again. If they can not take pride and care of packaging a tv, how can we trust them with the electronics???? Owned tv for 18 minutes.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi DrB1, VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Incidents of damage while the TV is inside of the box are extremely rare. We’ve also specifically engineered our packaging to limit potential damage during unboxing and setup.
HDR GAMING STOPS WORKING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDR10 GAMES WILL NO LONGER WORK. WHEN I TRY TO PLAY THEM I GET BLUE, PINK, GREEN AND BLACK FLASHING SQUARES. IT STARTED ON ONE HDMI PORT AND MADE ITS WAY TO THE REST NON OF THEM WORK FOR HDR10 GAMES. IT'S NOT THE CABLE EITHER I CHECKED. I have had this tv for 30 DAY'S!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Brandon,
We have made new firmware available for this TV. In this new firmware we have made improvements to Picture Quality and Gaming Experience/VRR. If you have further questions please contact VIZIO support at 844-254-8087.
Dont buy fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a open box in fair condition. That was a mistake
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Bradandboujee21, open box items are more likely customer returns that cannot be sold as 'brand new' anymore. These items are inspected, cleaned, and sold at a discount by the retailer. Open box items have varying conditions that will state whether the item is 'like new' all the way down to 'functional but missing necessary components, think a laptop missing a charger as an example. Most open box items can be inspected in-store by you before purchasing. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Poor gift decision
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the picture is poor. We’ve tried multiple settings and the picture is blurry - not HD at all. I have several other TVs even a Westinghouse whose image is much clearer. We purchased because we wanted a good gamin engine but I’m very disappointed for the price of this unit.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DisappointedGamerFriend, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. Another good way to see the full capabilities of the TV would be to search for "4K HDR" in the YouTube app. As long as your network connection is able to support speeds needed for 4K HDR content, there are some amazing looking videos. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
sound not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is not good...sometimes have to turn it all the way up
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Joyt, can you give us some additional details about the issue you are experiencing? As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Very finicky
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never write reviews but feel like I have to. We bought this TV in January 2021, Now the volume sometimes won’t work and the tv won’t always turn on. It’s a shame, I loved this tv when we first got it. It shouldn’t be broken in 9 months.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Fineht, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Vizio 65 Q
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 month after purchase the tv began having volume problems and then developed channel problems. Waiting for Best Buy to pick up for return and bring upgraded Samsung. Best Buy has been really outstanding in handling the return and replacement.
No, I would not recommend this to a friendBad HDMI inputs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the tv until the tv started flickering when I played video games. I tried all four HDMI inputs and had the same issue. Too late to return to the store so I am dealing with the warranty now. I will update when this is resolved.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Good afternoon Bob,
We have made new firmware available for our new M-Series Quantum. In this new firmware we have made improvements to Picture Quality and Gaming Experience/VRR. If you have further questions please contact VIZIO support at 844-254-8087.
Worst purchase!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give it zero stars ! The worst TV we’ve EVER purchased! After 4 repairs Best Buy ( thank God) looks at it and decides it should be replaced! Best Buy- 5 stars this Vizio TV- 0 stars!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Amazing, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Avoid at all costs.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after 4 days. Pathetic picture quality and brightness levels. Spend the same and get a 55” TCL R635 or spend a little more and get the 65” version. Vizio is not worth it unless you spend over $1K.
No, I would not recommend this to a friendCrackling sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent even had it a year and it developed static in the sound. I bought a soundbar go try to bypass it and its still there. Tested all the wires and they were good. Maybe a faulty tuner.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Terriblesound, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
GARBAGE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 65inch 4 days ago. Got home from work and it won't turn on!!!! What a piece of crap. Garbage TV. Do NOT buy a Vizio. GARBAGE.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Garbage, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Again, really?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate to only give one star, but this will be the third review I been asked to give n this purchase. So you can read my previous reviews. Thank you
No, I would not recommend this to a friendHDMI Died
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI just died May 29, 2021. Wow!!! No longer returnable! Best Buy is just too hard to deal with now. Wish I would of bought it from Costco.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello TammyR, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Less than month old TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV won’t turn on for 15 minutes multiple times, I’ve tried to call and email Best Buy with no response yet
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kelley, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.