Customer Ratings & Reviews
- Model:
- M65Q6-J09
- |
- SKU:
- 6468030
Customer reviews
Rating 4.4 out of 5 stars with 421 reviews
(421 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.2
Rating 4.2 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 65" Class M6 Series 4K QLED HDR Smart TV's picture quality, describing it as excellent and the best they've ever seen. They also appreciate its reasonable price, vibrant colors, and easy setup. However, some customers have expressed concerns about the remote control's missing functions, occasional screen flickering, and the need to turn up the volume to hear it properly.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
good tv but pricy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far good working a good condition. we will see how long it last
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello David469, so glad to hear you are enjoying your VIZIO! I can’t help noticing you left a positive review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
Rated 1 out of 5 stars
Dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took an absurd amount of time to set up (software downloads, firmware updates, etc.) which should have been my first clue. Picture quality wasn't nearly as good as my 3-year old Vizio E-series 4K. Placement of the VESA mounts are very low and depending on the mount used, you might see some exposed parts. Then it died after a few days of very light use. Good luck finding the power button for attempted resets. Documentation is difficult to locate on the Vizio website. But it does 'look' nice. Returned and replaced.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MrShuss, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Rated 1 out of 5 stars
Experience with Vizio 65 QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The VIZIO 65 QLED TV produces over exagerated colors which are very annoying for TV watching. Pictures are also not sharp. Tried using different picture modes and adjustmetns, but could not achieve a reasonable picture quality. The user interface is poorly laidout, making selection of menu items very difficult. Texts are small and items are hard to find. I returned this TV and shopped for another one.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rich, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Rated 3 out of 5 stars
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv. Contrast is off but not bad ok for gaming
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Mike, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
- Pros mentioned:Tv quality
Rated 1 out of 5 stars
Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv it u don’t get a defective one i have one I enjoy it but I have problems casting from my phone n with won’t work properly I’m flinty to exchange it hopefully next one works better but good tv
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Goodtv, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Rated 2 out of 5 stars
3rd times a charm?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st tv came w/ a defective screen. 2nd tv, in 2 weeks began to emit a high pitch noise from the back. Now, I'm waiting for the 3rd tv exchange. If not for these defects, I'd be happy w/ the tv. Best Buy customer service has been good.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Maybe, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
- Cons mentioned:Sound
Rated 1 out of 5 stars
Veteran in South Carolina
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I got the lemon! Didn't last 24 hrs. after set up. Volume (sound) went out just that quick.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello HaroldW, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Sound
Rated 1 out of 5 stars
Sounds bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a humming noise and Best Buy has yet to contact me. No I am buying a. Samsung and paying an extra $1200. What a joke
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello kdawg0823, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Rated 2 out of 5 stars
Returned wasn’t happy with the pic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this tv the picture was just blah really odd every other Vizio I own is very nice this one I dunno just fell short
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Soulreeverz, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Rated 2 out of 5 stars
Tv screen quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was good quality but there are lines through the tv in dark moments it kinda messes up the immersion
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello TyW1, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Rated 2 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv not very good to be honest my older tv works better picture just not good
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello hogjam2007, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 2 out of 5 stars
Vizio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice enough T V Just did not have the features i was expecting
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? What features would you like to see? This is not typical so I would like to learn more so we can assist. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
First Vizio tv worst experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought this tv and it freezes and displays green lights out of random hasn’t even been a month and it wasn’t refurbished it was new out of the box I have to turn it off and turn it on a couple of times in order for it to get back to normal hope it’s not permanent
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jjosejuarez52, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Rated 1 out of 5 stars
Bad tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought tv brand new and it was more dim in the middle than anywhere else and wouldnt change after updating and reseting. Went back and got a samsung was much happier.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Patricw11, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Rated 1 out of 5 stars
Terrible tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV constantly resets by itself; I have to reset Wi-Fi and login credentials. The remote is poorly made and the buttons are way too sensitive. The tv is junk
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JesseV, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Rated 1 out of 5 stars
Vizio 65 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not as good as they promote it to be, also the speakers absolutely suck, my phone is louder
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rico, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Rated 1 out of 5 stars
Confusing with tv and sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it since I was able to or wait for the software update patch to fix an issue with sound bar Returned it instead
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Bret, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Rated 1 out of 5 stars
Stay away
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever. Freezes every other hour and wont switch inputs without completly crashing
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Rated 1 out of 5 stars
Worst tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is horrible the picture is bad and the only goes to to 720 p I would not suggest that any one buy this tv
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Shortydowop, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Rated 1 out of 5 stars
terrible tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible picture quality poor sound very washed out picture
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello danny, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.

















