Customer Ratings & Reviews
- Model:
- OLED65-H1
- SKU:
- 6416848
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the 65" Class OLED 4K UHD SmartCast TV for its exceptional picture quality, vibrant colors, and reasonable price point. While many users enjoy the TV for gaming, some have encountered software issues and remote control problems.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are so bright and beautiful you can see the true picture.
I would recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not great. So far I’ve had to replace the inputs board since it refused to acknowledge my Ethernet connection. And now I’ve had to disable variable refresh rate because they broke it with an update. No word when they plan to fix that. Communication would help.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went with vizio because we liked our last one now we like this one.
I would recommend this to a friendVizio TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV! Great picture resolution especially for the value!
I would recommend this to a friendVizio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ur staff at ofallon il is wonderful and very knowledgeable
I would recommend this to a friendVery pretty screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful screen. Needs a sound bar for the full effect.
I would recommend this to a friendI bought 2!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two and am happy with both. Colors are amazing.
I would recommend this to a friendGreat TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Definitely recommend this television.
I would recommend this to a friendChristmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it but so far we love it ! Vivid colors !!
I would recommend this to a friendUpgraded from 1080p TV. Wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wawaweewa very nice. Number 1 TV in all household.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the most frustrating TV that I have ever purchased. I have had “cheaper” TV’s in the past and they will at least TURN ON. After unplugging and resetting the TV, it will eventually turn on. But you cannot change inputs. None of the shortcut buttons work on the remote. So many bugs with this TV, I can’t keep track. WORST TV EVER. Vizio customer service has tried to be helpful and swap it out with the same model twice, but all three TV’s have just been terrible. All I wanted was a TV that works. Just really disappointing.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sherry, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Don't buy! Nice picture, but too many bugs.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is really good. The main problem is that it won't turn on unless you unplug and plug it back into the wall. It also doesn't remember some of the picture settings, luminance primarily. If you research the Vizio OLED, you'll find these issues are widespread. Vizio support promises that a future firmware fix will address these issues, but has yet to deliver.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello jeyolo, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Let down
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great but after a firmware update it quit working with my samsung soundbar. Had to return the tv because they could not come up with a fix. Just stick with samsung
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rattler, thank you for taking time to let us know of the problem you are experiencing. There is a new firmware update available for your TV that resolves the issue you are experiencing. You can find this update as well as steps to install it after clicking on "Click Here for Current Firmware Information" here:
https://support.vizio.com/s/article/OLED65-H1-Model-Information?language=en_US
Motion Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motion handling is horrible and the motion setting to the max does not resolve the judder. Makes content unwatchable!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Avincento,
Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Do not buy. You get what you pay for.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this tv at all costs. Seems like a good deal, but the power board frequently fails. Once you turn the TV off, you have to unplug it and plug it in again just to turn it on again. Also, the picture is very dim. If you're coming from am LG OLED you will notice this immediately. The power cord also doesn't fit right in the back of the tv (it fits but you have to force it due to mismatched shape of holes to plug).
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Brandoshido, thank you for taking time to leave us your feedback today. The power cord supplied with the TV absolutely will fit and operate properly with the TV. The TV also does have channeling for cord management that can make attaching the power cord a little easier and then removed from the channeling if needed once it is secure in the plug. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
The good and the bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is over price!Some times it goes out and you have to unplug and plug it back in. Pro the screen quality is great.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Awful motion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is really bad with motion.The set I had which I no longer due I returned it a day later is terrible it’s jittery and not very good.I have the lg cx oled and it’s 100x better. Due your self a favor and get the lg cx instead of the Visio.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Chris,
Regarding the motion issue you described, this can be resolved by going to Menu > Picture > Advanced Picture and then adjust Judder and Clear Action to your liking for the content you are watching. If you have any other issues or questions our technical support team is available to assist you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Trash tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV when working amazing but after about a week the TV screwed up with 2 different replacements. Great when working pretty upsetting the price tag is 1700 for a TV that won't last a week. And best buy can even help u out with a discount for your trouble. Horrible customer services
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Garbagewithmakeup, defects that cause replacements are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our customer support team. We want to make sure to exhaust all possible troubleshooting and options to be able to find a resolution for you.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I have ever bought. Lasted about 30 day until it started shutting off for no reason. I have to unplug and plug back in to get to turn back on. Contacted vizio customer service with no response. I should have took the $1,800 and just burnt it. Would have been more entertaining than this boat anchor. Need to be refunded the money I wasted never will buy a vizio again
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Disappointed, thank you for taking time to leave us your feedback. It is not typical at all to not be able to reach our award-winning support team. How did you attempt to contact them, via text, chat, or phone? I do apologize for the mix however. Please go to support.VIZIO.com and choose the ‘Contact Us’ option. This will get you in contact with a VIZIO agent who can help.
Defective, terrible quality display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it, there was 2 dark grey lines crossing in the middle and going across the entire screen, was visible even while watching something. The panel was terrible, at close range the pixel lighting looked very inconsistent, form bright to dark and back, just terrible.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello EminA, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.