Customer Ratings & Reviews
- Model:
- P659-G1
- SKU:
- 6346168
Rating by feature
- Picture Quality
Rating 3.9 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the picture quality, price, color, gaming experience, easy setup, and design of the TV. They appreciate the clear, crisp, and beautiful colors, as well as the great picture quality for both movies and gaming. Customers are negative about the remote control, power issues, vertical banding, durability, and the TV randomly turning on. They have experienced issues with the remote not working properly, the TV turning off by itself, vertical banding on the screen, the TV breaking down after a few months, and the TV randomly turning on.
This summary was generated by AI based on customer reviews.
Active array feature is garbage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. The active array feature is garbage. Have to create video modes for each input too. Have yet to watch a UHD video that made me think "wow, that is an awesome picture". Would have returned but I waited too long. My last Vizio TV for sure.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Bill, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. A great way to test the TVs capabilities is open up the YouTube app in SmartCast input. Once you are in the YouTube app, search "4K HDR". The videos there will be great for quality and clarity. They can be helpful to fine tune your picture settings! If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Confused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out being awesome, now about 5 weeks later the sound cuts out for various time. What's weird is you can rewind the show, program, whatever your watching and the sound is there.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Sparkie1. Is it only on some content that the audio skips? or does it happen when watching multiple devices? It could either be the device, the cord, or the TV causing the problem. If you can contact us at (855) 833-3221 we'd be happy to run through some troubleshooting to see if we can get this resolved. If not- we'll make sure to get you covered under our complimentary 1 year manufacturers warranty.
Perfect if what you like to do is troubleshoot
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, it was a terrible buy for me. Perfect if what you like to do is a system reboot and re-enter all your passwords again... When it works it is great. It goes into brain dead mode every few months and all you can access is the apps on the remote until you do factory reset and re-enter everything. Would not be so bad if some of the apps on the remote were ones you used... Pity the folks who use this to watch Disney plus as when it goes dead all you can do is reset. BTW I have tried all steps inbetween multiple times... as stated in previous review of soundbars the Arc sound bar input is a joke. Does not work. Google it
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi kk - we appreciate you taking the time to leave a thorough review! We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future. If we can help, our customer support team is here for you - you can chat, text or call them, just go to support.VIZIO.com.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this tv but had to return it, rite out of the box the picture kept turning pink & you had to unplug it to reset it. I was told it was a mother board problem. Common problem based on online reviews
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Sparky,
Defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you brought this to our attention.
Vizio has poor service!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had nothing but problems with this TV. Geek Squad referred us to Vizio, and Vizio has had terrible customer service. They're supposed to come and fix the TV, but are not being timely nor straightforward.
No, I would not recommend this to a friendNot worth the money!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow load time. Within 2 years the mother board had to be replaced. Can’t remove unwanted application. “Updates” take too long. Not impressed for the price.
No, I would not recommend this to a friendDemo unit that failed after 3 hours.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the Tv worked for 3 hours and then after I went to dinner and returned, would never turn on. I had to return it. As it was a demo unit there were no others, so it was not repurchased.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Scott - we're sorry you've had a less than ideal experience and is not typical, but could be due to the TV being an open box demo unit. If you end up replacing this TV with another VIZIO and have any questions please reach out to our customer support team at support.VIZIO.com.
Best Buy Lies
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box a while back in supposed "excellent" conditon. Came in a bubble wrap and no box with the legs jammed in without a way to get them out. Completely unmountable.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Open box items are more likely customer returns that cannot be sold as 'brand new' anymore. These items are inspected, cleaned, and sold at a discount. Open box items have varying conditions that will state whether the item is 'like new' all the way down to 'functional but missing necessary components, think a laptop missing a charger as an example. Most open box items can be inspected in-store by you before purchasing. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Cons mentioned:Turn on time
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First and last Vizio. Super slow and laggy. Takes almost a minute to turn on. I could have a lemon but I won’t take the risk again. Will be returning.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Trey. If you haven't returned the TV, we'd appreciate the chance to ask some questions to help diagnose the issue. If you can go to support.VIZIO.com and click on 'Contact Us' we have chat, sms, and phone agents ready to help.
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this TV for almost a year and it definitely not worth the money. The home screen and apps are so slow its hard to anything other than netflix. I had to call geek squad twice and they replaced the motherboard twice and told me that the problem was probably on Vizios side. I don't even use the apps on the TV I just have a gaming console to watch everything. The TV is just such low quality for the price I paid and the picture is okay at times but not worth in my opinion. Hope this helps someone.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello RamonAntunez, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
- Pros mentioned:Picture quality
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues from the start with this television. I had to take out the plug and plug it back in if I wanted to watch T.V. The picture was nice.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Jee1978, the television behavior you are describing is not what we would expect from this television. Sorry you had this experience with your television purchase. If you decide to purchase a VIZIO product in the future and have any questions or concerns please reach out to our customer support.
Horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV a couple of months back and it is super glitchy and jagged. It won’t turn on with the controller and sometimes you will see the screen distorted- it has a manufactured error and this needs to be taken off the store. I want a reimbursement, this tv is brand new and I spent so much money for it not working. My brother also bought the same exact tv and it had a manufacturing error, he returned it as well.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Alex, the television should provide a clear stable image from all content and respond to the remote and side buttons. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Turns on randomly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have ECO mode on the TV will randomly turn on.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello rustysalad, please contact our customer support at 877-878-4946 for assistance with your television.
- Cons mentioned:Reliability
TV has issues from the start
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of Isidra turning on & sitting off. Returned
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Smitty76, your television should not turn itself on or off unless a CEC, remote or voice command is being sent to it. Sorry you did not have a positive experience with your television purchase. If you decide to purchase a VIZIO product in the future and have any questions or concerns please reach out to our customer support.
Great Support, but this TV is a Lemon. Stay Away
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV is a brick after 4 months--warranty and repair are useless thanks to Covid restrictions. Support staff is great but can only do so much with a defective device. Software resets cannot fix what is likely cheap/bad/defective logic boards. While researching, I see many customers have my issues-- auto-turn-on CEC bug, and now a boot loop, leaving TV useless.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello PabloH, Thank you for reaching out to our support team and allowing us to troubleshoot your TV. You have our sincere apologies that we aren’t able to service your TV at the moment. Due to local restrictions intended to protect the health of your community, there are some locations where we currently can’t service units. As the rep likely stated on the call, we will contact you back as soon as service is available.
Terrible TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last Vizio tv i ever buy. Even the wired internet connection doesn't work well. Absolutely horrible to buy a tv that just randomly closes all of your apps whenever it wants to. (yes, my internet connection is just fine). I just literally can't even begin to describe how terrible this television is and how i wish i had done anything other than buy it. My old television that i had since 2012 still worked better than this new one.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We're sorry that you are having problems with the internet connection and your apps. Our award winning customer support team would love to help you however we can. Please go to support.vizio.com and click on 'Contact Us' at your earliest convenience.
Very slow to start up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is difficult to adjust . The start up is very slow when you turn the tv on.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Flytopper1946, As televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 855-833-3221.
For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this certified used and it had burn ins i wish it didnt because the screen looked beautiful
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello matt, defects like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Cons mentioned:Reliability
Not worth $1000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going back to Samsung. Turns off in the middle of watching TV.
No, I would not recommend this to a friend Dark spots everywhere
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple of months our TV is full of dark spots. After doing a bit of research I have found this is a common issue with these TVs. After trying all the trouble shooting steps listed it is still full of dark spots and only getting worse. Definitely steer clear of these TVs.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mason, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.