Customer Ratings & Reviews
- Model:
- P65Q9-H1
- SKU:
- 6416449
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the superb picture quality, vibrant colors, and smooth refresh rate as significant strengths of the 65" Class P-Series Quantum Series LED 4K UHD SmartCast TV. However, some users have reported issues with the HDMI 2.1 ports and SmartCast software needing improvement. Concerns have also been raised regarding the variable refresh rate (VRR) functionality and blooming. The price-to-performance ratio is frequently praised.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software
Doesn’t work well with ps5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of glitches, won’t play 4K for 4K ultra Blu-ray disks only does 1080p. needs firmware update. problem has been known about for months no update.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tvexpert, can you give us some additional details about the issue you are experiencing? This TV is absolutely capable of 4K playback. This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not good for 4K consoles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that for a 4K tv not ready for 4K media and consoles. Doesn’t seem to sync with the ps5 for 4K. I got this tv specifically for this reason. Good for shows and tv, just disappointed in what was advertised
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Ps5userdissappointed, VIZIO is committed to bringing you a pro gaming experience on your next generation console. With VIZIO & console developers frequently releasing new updates, features, and patches, we'd recommend you go to support.VIZIO.com & click on ' PS5 & Xbox Series X|S FAQs ' for the most up to date tips on how to get the most out of your console.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty lousy tv for this price. The picture is faded or cloudy. It does not save settings after adjusting color etc A true nightmare trying to connect Alexa and Nvidia Shield. This thing is going back.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Nice TV in store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bout the same TV twice both where damaged loved the picture I saw in store but wasn’t going to chance a buying it a 3rd time.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Rarely, damage will occur during transportation, and since our packaging has been certified to prevent damage while in transit, we’d recommend you reach out to the shipping company and retailer to file a claim. Most shippers will allow you to file a claim and reimburse you for the cost of the television.
Tv will not turn in
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv in August of 2020, it is now mid January 2021 and the tv will not turn on at all. Very frustrating. Trying to get a hold of Best But per phone, another joke.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Zukepr10, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not good smart TV functions.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't found where you can add apps for streaming, like you can on a Rofu. Couldn't fit it in my vehicle to bring the TV back to get a smart TV that does restrict the apps like this TV. The sales person said Vizo smart TV would have the same functions as a Roku. It doesn't for that reason. I got a smart TV to eliminate the streaming device and I can't do that for all of my channels on this TV.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Steve, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Didnt last 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crap TV didnt even last 2 months "no longer accessible to the internet" message every time we try to watch anything on wifi, wont accpet a wired connection either. TV has been rebooted, searched for updates, and still nothing.... we have gig speed internet and this thing cant even catch a signal. Wont let me into any apps like Netflix etc. Due to the internet connection issue...
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BestBuy Consumer, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Cons mentioned:Software
Don’t buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full of software issues, would definitely not recommend
No, I would not recommend this to a friendBrand response from VIZIO
Posted .We'd love to hear any specifics on what issues you're experiencing and how we can help. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not actual 4k @120hz for ps5 Was disappointed to say the least
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Pros mentioned:Color, Refresh rate
Big, Bright, and Beautiful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a massive upgrade from the Sony XBR I bought four years ago. It’s faster, brighter, and doesn’t drop its internet connection randomly. The high refresh rate inputs (though their side orientation can make cable management an issue) are perfect for next gen console gaming and the remote sensor is off the side of the tv so I can keep my sound bar on the stand in front of the tv. The TV is BRIGHT on its vivid setting. Almost painfully when it suddenly switches from a dark image to a bright one, but some of the other defaults are too dark and need some customizing to get the perfect feel. The high refresh rate looks amazing and even streaming content looks sharp and smooth. The included remote is simple and lacks basic media controls. Sometimes it drops commands altogether when pressing buttons rapidly so a better third party remote is recommended. There is a significant amount of bleed when a white image or lettering is being shown on a dark or black background. This is reduced on a lower brightness setting and overall isn’t a big deal.
I would recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s a lemon. OS glitches. Input delays when using the remote. Google smart cast Pairing takes forever after multiple tries. Forget apple pairing - it’s not doing it at all. My Samsung that’s old is way better. Very sad as this was reviewed on rting.com being the latest and greatest.
No, I would not recommend this to a friendDim HDR 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k 120 HDR 10 is dim and faded. Tv needs an update.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MrGP, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
doesnt deliver on promises
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gaming features do not work. There is apparently a fix coming sooner or later. I bought mine and the price dropped 4 times since purchase and I already price matched the first. This TV is really cheap and you should prob spring for a CX instead
No, I would not recommend this to a friend- Pros mentioned:Hdr
Solid 65" TV for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HDR looks great and you can adjust things to be just how you like it fairly easily. Vizio features are solid. The smart tv aspects are nice. I like the watchfree input they have. For quality and size I think the price is fair. I would buy this again. I can't speak to the quality of the internal speakers because I never use them on my monitors/televisions. There can be issues with the game mode option and variable refresh rate. At times in the past I've had to disable that due to picture issues. I do believe they've had software updates to smooth that out though, but it's something you might need to adjust. Not a big problem just a thing to look out for.
I would recommend this to a friend Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest waste of money I have ever spent in my lifetime. Picture Is not at all sharp and clear was it claims to be there is NO App Store forcing you to buy a Apple TV or fie stick to get new apps.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Wasteofmoney, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. A good way to see the full capabilities of the TV would be to search for "4K HDR" in the YouTube app. As long as your network connection is able to support speeds needed for 4K HDR content, there are some amazing looking videos. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Buy Elsewhere
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and within 20 days the price dropped considerably. Best Buy would not make any adjustments. This TV is great but they sell it at Costco and your money is better spent there.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Dave, so glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
TWO (2) FAILED IN LESS THAN 1 YEAR!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I BOUGHT ONE, A WEEK LATER IT FAILED, REPLACED WITH ANOTHER, IT FAILED. DOESN'T POWER ON. THE SECOND LASTED 9 MONTHS, SAME FAILURE. DON'T BUY THIS
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BOUGHTCRAP, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
A gaming tv that I would not recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the new Xbox series and just no. It wouldn’t do the handshake in order to connect to Xbox. When it did it would flicker . Returned and got lg cx
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Roman, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Do not buy this TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen constantly flickers of white. Then it turns off and resets itself. The hdr on this TV is pure garbage it mutes all of the colors.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Travis, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Lemon tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a good tv, but had many problems from the start & eventually took back to exchange to a different brand.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Lemon, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.