Customer Ratings & Reviews
- Model:
- V655-H19
- SKU:
- 6416442
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 65" Class V-Series LED 4K UHD SmartCast TV. Many also appreciate the TV's size and the variety of apps available. However, some users report issues with the remote control, SmartCast functionality, and occasional volume or streaming problems. The setup process is generally considered straightforward.
This summary was generated by AI based on customer reviews.
Poor picture Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to upgrade my Vizio 1080 TV to this 4K model. I am very disappointed in the picture quality and truly do not see a difference between the two. I have been a Vizio customer for many years and believe their products outlast all others. I was under the understanding this model would upscale and give the best picture, but unfortunately it does not. I have a Sony TV in another room and there is a night and day difference in the picture quality. I would not recommend this
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello ShaeMN, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. Another good way to see the full capabilities of the TV would be to search for "4K HDR" in the YouTube app. As long as your network connection is able to support speeds needed for 4K HDR content, there are some amazing looking videos. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
- Pros mentioned:Picture quality
Software works is horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV does have a nice picture, but it locks up more times then not, gets stuck on home screen and when switching apps. Not to pleased as I up graded from a regular Sony flat screen to this so called smart tv. Suports answer is to unplug wait and plug back in, it works but have to do it at least 2 times a day.feels like a lemon.
No, I would not recommend this to a friend Small scratches on screen, otherwise super nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv, but I noticed although it was sealed and in styrofoam - the screen has a scratch blemish 4” by around 8”. However isn’t noticeable when turned on.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the features you need! Very satisfied with this purchase, I highly recommend it and the price you can’t beat ! And yes it has all the apps and more !
I would recommend this to a friendVizio 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv overall. However, sometimes the Watch Free channel will not load until you unplug it and there steps to add an app on the tv it too much work.
I would recommend this to a friendnot for cord-cutters- prepare for sling-sadness !
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No sling TV. Nope. You are not allowed. Vizio will tell you what apps (even popular ones) you are permitted to enjoy in your home after buying this TV. I didn't realize that Vizio TV's choose FOR you (I think they are the last major brand to engage in this practice to this degree). I never write reviews, but felt duty-bound to write the review that I wish I had read. I thought I had done my research, but I can save someone else from the gigantic task of dragging home a tv, doing the white-knuckle wall-hang, only to flop down on the couch and realize that unlike the Roku (& other) smart-tvs we own, Vizio essentially locks the door on what apps you can download onto your TV. We've been Sling TV users for a while now and I didn't realize that in 2020 any modern, well-reviewed smart tv would (quite significantly) restrict what apps the buyer can enjoy but that is the case. I was dumbfounded as we swiped through the app store....and it wasn't until I started seeing the same apps again that I realized it was just looping as I'd already gone through the limited number of apps Vizio allows you to have. Yes, Vizio allows you to have certain apps, but does not allow you to have others. A good analogy for this is you walk in the grocery store with a cart, but Vizio shoppers are only allowed to order from certain aisles. Other smart tv owners get access to anything they want in the store. This is frustrating and you will find out after it's on the wall. DO NOT ASSUME that you will be able to download the apps you use currently-- you have to check them individually as I wish I had. DO NOT ASSUME that because the app(s) you are used to using are pretty popular that you will be allowed to use them on your Vizio. Among others, Sling, one of THE most popular tv-watching apps for cord cutters, Vizio does not allow. Locked out. I had no idea. DO NOT ASSUME (I assumed, now I'm writing this review and thankful I'm within the return window). This was the ONE thing I didn't research. If you purchase this TV, Vizio will tell you what you are allowed to watch. If you are not ok with ordering from their limited menu, look elsewhere. Limiting their buyers to a small subset of apps is why Vizio is able to sell this tv at a low cost.......notice there is no mention of this ANYWHERE. Super shady, but at least now you know.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like this TV more if you could add APPS or if is came with the Spectrum app. But it does have a great picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but not great picture is good but if you are looking for that wow go somewhere else you get what you pay for that’s ok
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Snickelsnacks, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach us at 1-855-833-3221
- Pros mentioned:Picture quality
Wish it had Bluetooth connection.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad tv great picture quality. Unfortunately no Bluetooth to connect headphones or anything else.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello trgjay, this TV is not designed to output audio over Bluetooth. You could purchase a Bluetooth transmitter and connect it to this TV to listen over Bluetooth. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Amazing for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to replace our 55” tv and we’re also looking to upgrade while not spending an arm and a leg, this tv so far has not disappointed! Everything is great, however as with most TVs you’ll probably want a good sound system. I own several Vizio TVs and they have all been great so far!
I would recommend this to a friendIt’s just too dark.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the screen is so dark in HDR. Yes I can turn up my contrast but technically that’s going to get rid of a lot of detail. Just overall I don’t think this product is worth as much as I spent. I feel like I should’ve gone the Sony a8h. But given its OLED too, it would probably be the same issue. In general I’m switching settings based on the content that I’m watching and it’s just a bit annoying.
No, I would not recommend this to a friendExcellent TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for such a large TV. I like that there is a lot of streaming apps already on the TV. The only issue I had was when trying to put the screws in the back of the TV to hang it one of screw holders fell in so we had to put it on the stand. Beside that love the TV.
I would recommend this to a friendParent's love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace parent's old samsung. Love that you can cast to the tv from apps that allow casting. Runs well, working great so far. Very lightweight.
I would recommend this to a friendTelevision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman that helped me with this purchase was somewhat knowledgeable, good energy didn't expect him to know everything too many other audio video devices as well as he was helping two other customers. Will definitely recommend bestbuy to family and friends.
I would recommend this to a friendVizio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price is a smart tv so apps come pre downloaded on it only thing is sometimes it freezes and I have to unplug to restart it up
I would recommend this to a friendDecent for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv to use in the backyard. I have it in a Apollo Tv Housing to protect it from the elements. Plenty of free channels to watch and the streaming using my iPhone or iPad work great so no need to add a cable/satellite box. If you are watching a lot of fast action or gaming on this tv its only 60 Hz are you should look for at least 120 Hz screen. Just wish the screen was brighter to watch midday but for the price and size it’s a bargain...
I would recommend this to a friendBrand response from VIZIO
Posted .Hello wjueckstock, so glad to hear you are loving your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
Almost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity of the TV. I would give it 5 stars however my favorite app channel is not part of VIZO's lineup. Get the GAIA channel, please!
I would recommend this to a friendits an ok tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy online ordering good deal for the price. Only complaint is sometimes it seems to have a mind of its own and switches to internet from cable.
I would recommend this to a friend- Pros mentioned:Picture quality
You won’t be happy!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tv at first great deal size was nice. But not even a month later I’m having sound issues my screen keeps on freezing I’ve called Visio twice and the only thing they could come up with is to keep rebooting it. Not happy with my purchase are vizio anymore I’m replacing all there products in my life with a different company that will value there customers
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Jasmc90, defects like this are extremely rare. In the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation.
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues except for once in a while I have to restart the TV to reconnect to the wifi. Other than that I’m loving my new TV.
I would recommend this to a friend