Customer Ratings & Reviews
- Model:
- V655-H19
- SKU:
- 6416442
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 65" Class V-Series LED 4K UHD SmartCast TV. Many also appreciate the TV's size and the variety of apps available. However, some users report issues with the remote control, SmartCast functionality, and occasional volume or streaming problems. The setup process is generally considered straightforward.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and good quality!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendsmart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it! is really nice television an very accesible
I would recommend this to a friendvizio 65" class v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sales person was very nice. the tv works great
I would recommend this to a friendGood tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review...................................................
I would recommend this to a friendVisio awesome cast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, should have gotten a smart TV much sooner.
I would recommend this to a friendIt was a good tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an okay tv but couldn't download applications
I would recommend this to a friendVizeo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live video it’s a great TV. Never had any problems
I would recommend this to a friendHDTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up for my in-laws. Good picture and sound.
I would recommend this to a friendpurchase ,delivery & tv was just as promised!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied as always when purchasing from Best Buy!
I would recommend this to a friendPicture isnt all that
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps and features that the tv has is good but to be honest, the picture quality is not good to me, it makes the movies look like bootlegs. My 55 inch sharp roku tv has a way better picture quality than this. I would’ve got a sharp if they sold it as a 65 inch.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Jodiray012, At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 877-698-4946.
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Perfect for a living! And it’s easy to use!
I would recommend this to a friendDecent TV for lower price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not crazy about the TV picture and sound but it is a lower priced large TV and that is to be expected. It is a decent picture for the price i paid
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi SKelly48, thank you for leaving some feedback. At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Looked good but then it wouldn't LOAD Netflix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were initially really impressed with the ease of setup, screen resolution, etc... but then when we attempted to connect to Netflix all we got was a black screen. We had already setup Amazon and YouTube but Netflix was a no-go. We followed a few troubleshooting articles and videos but still could not get the app to load. Returning 1 day after purchase :(
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello,
Sorry to hear you are having an issue with Netflix. Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
- Cons mentioned:Smartcast
Vizio = GARBAGE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I've EVER owned. Does not play well with any cable, internet, satellite provider, Amazon Fire Stick, Alexa. Stay Away from this GARBAGE
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello RichardCranium, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Good quality product for a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is that it’s a good deal and worth it
I would recommend this to a friendHome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good I love it i will buy and other one son
I would recommend this to a friendAmazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Everything is great about this TV.
I would recommend this to a friendAs they say, You get what you pay for....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is mediocre at best, like others have said the color is very dull and has no vibrancy whatsoever. The sound is nothing special at all. The main part of my 1 star rating is that I purchased and hooked up this tv on August 30th and today is September 13th. Turned tv on this morning to watch the news and there was no audio at all. I reset my cable box twice thinking that was the issue but to no avail. I then unplugged the tv power cord for a minute and plugged back in and now the audio works. So not too happy for a 2 week old tv so beware. I’d return it but I already threw out the box. I’ve had 3 other Vizio TVs and this is by far the worst picture quality and have never had the audio go out on any of them. The oldest one had a hdmi port crap out and the one that I replaced with this one was darker on the bottom of screen than the rest of the picture. It was over 7 years old and felt that it had paid its dues.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your review Corey! We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV performing better for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Cons mentioned:Remote control
Bad TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control continually fails to operate, the TV itself won't turn on sometimes...I have to unplug it from the wall to restart it when the app's won't open (Netflix, hulu,excetera). I am very unhappy with this perchance... Sincerely Rico N.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello WonkyTv, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound doesn't work very well. Has a fit every now and then and doesn't want to turn on.
I would recommend this to a friend