Customer Ratings & Reviews
- Model:
- V655-H19
- SKU:
- 6416442
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 65" Class V-Series LED 4K UHD SmartCast TV. Many also appreciate the TV's size and the variety of apps available. However, some users report issues with the remote control, SmartCast functionality, and occasional volume or streaming problems. The setup process is generally considered straightforward.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv is shutting off at time and it have static like it's not connecting
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Viziotv, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not as clear as I thought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not too vivid so far but it’s been just a short time.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Queen, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Ok Overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is ok not great. Overall good TV for the price.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Johnny, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Not too theillws
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen quality is ok but my 62" Samsung, same specs, is better
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Blade, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
- Cons mentioned:Reliability
Don't Buy This TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give it 0 stars. The first day I turned on this TV it started to glitch and now its day 2 and all I see is a black screen. I'm never buying a Vizio TV again.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Nooney116, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Problem with apps
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture is fine but when you use the apps the TV is glitchy.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Vince, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
There are better options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was not of the quality that the family is used to.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rasalva, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Not the TV series for me....
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dissapointed in the V series. The 65" screen is not bright enough. The color and brightness even on Vivid setting is still not good. Even changed gamma settings. Used 4k certified cables with the roku ultra 2020 model. I could not see dark movie scenes too well in the day timeeven after turning off HDR / Dolby Vision Setting. The sound is ok for a TV. I returned it and stepped up to the M Series. I paid another 220.00 for the M Series and dont regret doing so. Well worth the money for the M series.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello VegasBourne, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Aight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s aight . Only bought cuz it wiz on sale. Otherwise...
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Bad product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good. But tv continuously looses sound, while watching tv it will go to the home screen. Have to restart it several times a day.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Badtv, there are a variety of issues that could cause your TV to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Poor picture quality with consoles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looked nice and was easy to mount, but once it was turned on, something looked off with the picture. It did not look clear or crisp, and no matter how I adjusted the settings, I could not get it to improve. It would not look clear on PS4 or Xbox one. I finally had my wife and I compare our Switch on two other TVs to see if it was just me, or the this tv. Turns out it was this tv. I called up Best Buy, they came and took it away and replaced with another tv. I would give their service 5 stars for that, but this tv is not worth it.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Wardad, I am so sorry to hear you had a less than ideal experience with your TV. Thank you for your detailed review and thank you for giving our technical support team a chance to assist with troubleshooting this issue. This issue is not common, so I appreciate you bringing it to our attention. If you have exchanged this TV for another VIZIO and have any questions or need assistance, please feel free to reach out to us again by going to support.vizio.com and clicking 'contact us'. Thank you.
Trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is trash. I had a surround sound system connected HDMI and it would randomly adjust or sometimes cut the audio and change the input source on its own. Doesn’t work well with my AppleTV even connected directly to the TV When the AppleTV upscale to Dolby Vision theirs a 3-5 second black screen then no audio anything I play. Not many audio setting in the menu. Returned it after one week.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Rolando, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Not good. Spend more for Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great tv at all. Picture is very dull not bright or vibrant. Sound is terrible and it sounds like I have water in my ears when I listen to it. I had this for two weeks then returned it and bought a Samsung that was much much better.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Reviewguy, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps sometimes don't work. Specifically Peacock and Hulu. There are no options to update apps either. I have had to power cycle the TV a number of times to get to work. Its disappointing because Vizio tvs usually are pretty good.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello RGARZA, thank you for taking time to leave us your feedback. When there are multiple apps having issues that could indicate a network setting that might need to be adjusted. From the trouble shooting you have already done, I would next recommend to factory reset the TV. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Sensor not working?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it going on a month and when I try to lower the volume the tv doesn’t pick it up till a minute later. Idk what’s going on but it’s not right I have to deal with a tv that won’t catch the buttons when I press them
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mace1234, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Don’t recommend - audio issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On startup, the tv will not play audio through HDMI. If I launch a TV App that plays audio and then go back to HDMI, it works. However, HDMI audio never works on startup. I contacted VIZIO and they’ve been no help. Also, it’s a really weird problem, I can’t even rationalize how / why it happens.
No, I would not recommend this to a friendV-Series False Advertisement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally Disappointed! I went with the 2020 V-Series 65 inch because I recently purchased an Xbox Series X console. HORRIBLE DECISION! They tell you in the specs that it's next gen ready (HDMI 2.0). No VRR support, No 120 refresh rate support and is basically the same TV as the 2019 V-Series model I purchased. So if you have a next gen console then I strongly advise you not to purchase this TV
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello FelxOnYa89, thank you for taking time to leave us your feedback. This TV has three HDMI 2.1 inputs. VIZIO is committed to bringing you a pro gaming experience on your next generation console. With VIZIO & console developers frequently releasing new updates, features, and patches, we'd recommend you go to support.VIZIO.com & click on 'Xbox Series X|S FAQs' for the most up to date tips on how to get the most out of your console. If you have any specific questions on HDMI 2.1 features or abilities for this model, please go to support.VIZIO.com and click on ‘Contact Us’.
Software issue makes this TV a headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV! IT HAS A SOFTWARE FLAW THAT WILL NOT LET YOU CHANGE THE VOLUME WHEN YOU PLEASE. IT HAS A 15 SECOND DELAY FROM THE TIME YOU HIT THE VOLUME BUTTON UNTIL IT RESPONDS. IT IS THE MOST ANNOYING THING EVER!!! Vizio is aware of the issue, but has not fixed it yet. They will however off you a $25 gift card that never shows up!
No, I would not recommend this to a friendDon’t Buy This TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot stand this TV. Constantly loses connectivity and goes black. After 2-5 minutes cycles back to main screen. Before you make an assumption the other 5 TVs never have an issue.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello NONOX7, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
- Pros mentioned:Picture quality
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks!! You can’t add apps and it sounds horrible. It only looks impressive but it’s crap.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MsMarvelous1, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.