Customer Ratings & Reviews
- Model:
- V655-H19
- SKU:
- 6416442
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, ease of use, and price of the 65" Class V-Series LED 4K UHD SmartCast TV. Many also appreciate the TV's size and the variety of apps available. However, some users report issues with the remote control, SmartCast functionality, and occasional volume or streaming problems. The setup process is generally considered straightforward.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ive ever purchased. Constantly needs to be factory reset so it can play sounds from the cable box. I will never purchase a Vizio again.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Zack, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Thumbs down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally regret purchasing this tv. Everyday I have to reconnect the internet plus the tv turn fuzzy. Sometimes pic won’t show and I have to do a manual reset.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Sadface, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Very poor quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return after a week because the TV kept freezing and wouldn't take any external input. Had to hard reset each time.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Shawn, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Vizino
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see why the price was so low the picture on this thing is terrible and blurry 9n certainly apps like hulu for example
No, I would not recommend this to a friendfierce old dude
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed color not that good difficult to manuver thru the operation of tv wouldn't recommend this to anyone
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello boughtapieceofcrap, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Not good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was not the best rather go with a Samsung I paid for a Roku just to get all my apps. The picture was not of
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Mike,
At VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.
Not worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv. Sure it was cheap but it wasn't worth the price. Just spend more and get a better set.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Dtn4, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not worth the money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It screen is to dark and sometimes the app get stuck. Having it program and TV says it’s not ready. Wish I can return it.
No, I would not recommend this to a friendHorrible purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality sucks, tv freezes, and the closed caption comes on by itself, this tv is horrible.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting/resolution. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live 2 hours away from the nearest best buy. Tv would not turn on. When it finally came on screen was cracked and sound was horrible
No, I would not recommend this to a friendIt’s a NO for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV turned on and off buy it self ALLLLLL Day long. 4K was not up to par. I would avoid this TV
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello YABOI, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Would have returned for a different model!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had nothing but problems with this television. Missed the 15 day return date by two weeks. otherwise would’ve returned it!!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Kelsas, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Buyer beware
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is crap. Has to be rebooted daily. Kicks you out of almost every movie you watch. If I could give it zero stars, I would.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello DCG02, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Had to Return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this tv. We set it up one night then the next day none of the USB ports were working. Bought an LG, much better.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Beth, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
Does not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like my tv I would not recommend. I keep getting fuzzy picture on the screen
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Tina242, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, had 22 days and unable to return fo Bestbuy.. what a waste of money.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Waste, can you give us some additional details about the issue you are experiencing? I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
TV doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working I bought it in November 2020 & now the TV doesn’t work
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Nolongerworking, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning because of picture.....not clear enough but pleased with the size
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello TV65, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White screen first night, cut off automatically problems with Netflix app
No, I would not recommend this to a friendVizio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is glitchy and we have only had it a few weeks. Very disappointing.
No, I would not recommend this to a friend