Customer Ratings & Reviews

A friend is looking for the same deal that I got!!

So far we have been very happy with our purchase!!

Differences of opinion. I liked the Visio. Goodbuy

Excellent smart tv, good apps and good resolution,

These are great when they work. You cannot run these unless they are connected to a network. If you run with not internet connection then they just spin. We are on our second set in less than two years. These start to black out in sections of the screen. We had the first replaced in 2017 only 6 months after purchase. Now the replacements are doing the same thing. This is very disappointing for a Visio product.

Only 4 years old and picture has dark shadows and overall picture is extremely dark.

My son had trouble hooking up. Tv had a bad mother board. Had to take back for exchange. Thank goodness we got the protection. Daughter bought one too. Hers ok so far

The tv wasan open box item available when we had to return ourToshiba 65". The picture isn't as crisp as the Toshiba but it doesn't turn off and on randomly.

I had my Vizio for about 7/8 months. It was great and I loved it. The screen cracked and broke. There was no way to get it repaired or find a replacement screen. With other TV's, screens can be found and the TV can be fixed but not with Vizio. What was a great purchase at the time became the worst decision of my life and the company won't do anything about it. I spent about $1,300.

My first tv got a red line through the middle of the screen after 3 months. Vizio customer support was decent and within a couple of weeks, provided 'factory certified' replacement. My original warranty was not extended, but I didn't think to ask that at the time. 9months later, the 2nd tv lost the backlighting for the right half of the screen. When I called, I was informed that the tv was no longer under warranty, and they would offer me a discounted replacement ($100 off the current price of the current model) I declined. I will never give more money to vizio

I can use my phone to change the picture but that should not be removed from the TV options. I cannot get the display I saw at the store.

Was so excited to upgrade to this tv but sadly to say it wasn’t that impressive, I recommend looking into the PLUS models.

The TV is ok for its price. However, BestBuy's service disappointed me so much!!! First, the LED screen of the TV was kind of damaged during handling/delivery with a couple of large areas much darker than the rest (especially when TV was showing a white background). This might be due to finger pressure or careless handling during delivery or TV's quality. Second, so I asked for a return. I asked Bestbuy staff very specifically at their store, which i was confirmed that there would not be any fees (like tax or restock) related to return so that i would receive the full refund (product + tax). However, after about 3 weeks, I have not received any refund in my credit card account. Only on Bestbuy's website showed that they refunded me for the product part but NOT tax part. . I called Bestbuy customer service, finally got a chance to talk to one of their representatives after 20 min wait. The representative was very rude, just telling me they can not refund the tax or restock then she put me on hold again without any further explanation till their system automatically hang on my call. A very disappointing experience although I have been buying most of my electronics at BestBuy and felt good till now.

I was under the impression this was a smart TV with apps installed. When we finally got it home, opened the box and set it up, the TV was not something you could just run off of WiFi. It was cast only - which means your phone is tied up when you are trying to broadcast to your TV from it. Didn't work for my household.

Purchased this TV in July and now in March, it will not turn on.

Was happy til the picture went out a month into owning. Customer service was nice and sending out a new TV now.

Good device for an affordable price.Blacks are deep and uniform, and motion is better than average.

TV has cool features but I'm not impressed with the picture...guess I got what I paid for.

I haven't opened it yet but I was happy with revieW. I purchased a viseo 4K tv as well on Black Friday

The price was agreeeable but unfortunately the picture quality was not what I expected for a 4K display and the audio quality is poor. So purchase the audio bar if you are interested in getting clear audio. It's good enough for now but I'll probably replace them for a tv with superior display qualities within the next year.