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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 532 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the 70" Class V-Series LED 4K UHD SmartCast TV's picture quality, price, and ease of use, with many praising its large size and vibrant colors. However, customers are negative about the remote control's functionality and the limited app selection. Some also reported issues with the TV's reliability and sound quality. Overall, the positive feedback on picture quality and value is balanced by concerns about certain features' performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 532 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Best choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. The picture quality is a dynamic viewing experience. Will definitely be purchasing another one only on a larger scale

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Vizio tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working well for awhile. Started having pink vertical lines covering the whole screen. Do not recommend. Will definitely pay a little more for a Samsung next time.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Poor Picture Quality for Everyday Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV pales in comparison to the 5 year old TCL that I had previously. Colors are washed out, I cannot achieve a balance in brightness and contrast. Very poor picture. Tech support advised that I should watch videos on YouTube in 4k. That's nice if I want to watch a turtle swimming around, but I'd like to watch something different every now again. Finally customer service said that this TV was too big for me. I will promptly try to return it, but I'm sure that will be a whole other misadventure.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello BaMcQ, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. VIZIO

  • Rated 1 out of 5 stars

    dark and murky picture

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remodeled our condo in Naples and bought 2 of these for living room and bedroom.I have bought probably 12 flat screens over last 10 years and these were the only ones i have ever been disappointed with. Compared with all other TVs i have purchased the picture is like watching in 480p and screen is relatively dark.I thought maybe the first one was just a bad apple but when I set up second one it was just as disappointing

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello naplesguy88, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.  VIZIO

  • Rated 1 out of 5 stars

    Worst TV we ever owned.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tv my wife and I ever owned. Bought this in December 2020, by January had problems with it. The VIZIO sound bar we bought would not play on the tv. The soundbar worked on other tvs it was tested on. The smart cast would not load, we had to reboot it three times and even do a factory reset. Terrible. We got a LG now and works great.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello SmithinTx82, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was a great deal but the quality was not good, it turned black within 2 days of owning it, so we returned it and went with another brand.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello ErnieDavis17, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Rated 1 out of 5 stars

    No Sound From VIZIO After Three Days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the TV I purchased as the sound stopped working 3 days after I purchased the unit. Yes, I will get a replacement. However, not happy with the quality from VIZIO. Best Buy as a company was very responsive.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello UnhappywithVIZIO, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Very disappointing stopped working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing stopped working after one year!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product quality issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to contact my My Best buy. We have a color stain in the bottom left corner of our Tv. Started last week befor xmas.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Walter, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Better options for same or lesser price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went through all of the obstacles of getting this 70 inch TV into our home just to find out it’s defective. We hooked it up and it is on a constant reboot. Turns on and off. I’ve tried every trick in the book, all of the troubleshooting available online, and it won’t quit. I do not recommend this TV to anyone not willing to put up with the headache of having to exchange it one day later.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello MHeitman, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 2 out of 5 stars

    Dont buy this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is actual buns. Doesn’t work as a smart TV. Had to buy a roku to plug into it because the streaming doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello JonW, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Tv vizio no good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this television, it is crap it does not work I have bought it for three months and it no longer works, I sent an email to vizio technical service to see what they change the television, at Best Buy I can no longer return it three months have passed since the buy and I will not be able to !! but my recommendation is do not buy that brand that is useless

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dead after 13months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the tv for 13 months and the tv is dead It won’t turn on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Don’t buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear but colors are way off .. would not recommend!

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello BoughtabadTV, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.  VIZIO

  • Rated 2 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Picture is not great. We’ve changed settings like prompted to and still no change.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dull picture. Not as vibrant as 5 year old TV. Call to Vizio has been made

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Otown, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this situation. VIZIO

  • Rated 1 out of 5 stars

    Volumen problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv two weeks ago, as the sound stopped working days after I purchased the unit. I just reset it but the problem continues. I’m not happy with the quality from VIZIO. Best Buy good company, no problem with the return.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Salygri, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you have exchanged this TV for another VIZIO and have any questions or need assistance, please feel free to reach out to us again by going to support.vizio.com and clicking 'contact us'. Thank you. VIZIO

  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awful tv I wish I can give it a 0. I purchased this 70” inch tv for my family thinking it was a major upgrade No not in my case I’m going to return it ASAP.The color quality is poor, and it’s very slow to respond especially when I turn the tv on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy another brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is beautiful. When it works properly!! Image cuts out constantly, loses connection to AppleTV and PS4, as well as sound bar. It’s a 20 minute process just to watch a show. And then the sound cuts out throughout. Not worth the money at all

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello KillahBee, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike this television a lot. The interface is not smooth. And having a lot of issues with the software. Very slow. Doesn’t turn on quickly. I can go on for days, but overall the experience with this television has been awful.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Navi, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO