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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 203 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, and easy setup of the 75" Class M7 Series 4K QLED HDR Smart TV. They appreciate the awesome picture quality, good price point, and quick and easy updates. However, some customers have concerns about its durability and slow startup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 203 reviews
  • Rated 5 out of 5 stars

    Mrs. Caesar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and excellent service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite gaming Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this mainly for Gaming and doesn't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy access on the inside to order

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vizio 75”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to start and freezes often but works well when it’s working, have a couple weeks to decide if we will return for something a little faster,

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Jmd4, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 1 out of 5 stars

    Don’t do it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went black after a year of having it. Waste of money

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 1 out of 5 stars

    Worst TV Ever. Do Not Purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large TV, decent price and ok picture quality thats where is ends. The TV constanly disconects from Fire TV. Had to purchase a new compatable sound bar so we went with VIZIO. Once the TV is turned on the TV fails to recognize The soundnbar. Only way to fix both problems is to pull TV away from wall and pull HDMI Cords. Once cords are replaced the connected devises work only to have the same problem once you turn off the TV. These problems were intermittent and where fixed by upgrading HDMI cords 2 diffrwnt times. Now it seams to happen every time. So frustrating, pay the extra money and purchase a Samsung.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was good but Television is not per expectations.with less features

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Ravula, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 3 out of 5 stars

    good tv bad packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv came with flaws . I was the 1 out of 1000 ppl who had the bad one .

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello joefubu, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Rated 2 out of 5 stars

    Not what we expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were disappointed this tv did not have all the options we thought would be included. TV is unable to add any streaming channels. TV does not have bluetooth output.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Checkers67, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google Chromecast, Apple AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087. VIZIO

  • Rated 1 out of 5 stars

    A lemon of a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the TV for just over a month when it broke. You turn it on but no picture is displayed. Called Vizio support and worked through the issue for a couple days before they handed us off to a TV repair partner. Still not resolved after weeks with no repair appt even scheduled. We have been long time Vizio TV supporters but would suggest you spend the extra money on one of the higher priced brands.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello RegrettingPurchase, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you. VIZIO

  • Cons mentioned:
    Tv quality

    Rated 1 out of 5 stars

    Do NOT buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is having issues and it is only 2 months old. Asked geek squad for help, they say contact manufacturer. What was the point of paying for the protection plan?????

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Trixie, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.  VIZIO

  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Vizio, where have you been all my life?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what TV viewing should be like for everyone! I have been waiting for years to grab a large screen TV from Best Buy’s Tech Insider Network. When this one popped up last month, I remembered my daughter was very happy with a Vizio TV she owned about 10 years ago, so I did not hesitate even a moment to snap up this 75” TV. For our family this is an upgrade from a 47” Smart TV. It’s big! Boy, is it big. You’re not going to take this beast home in any car and maybe not even in some pickup trucks. It was delivered to our home by 18-wheeler freight. Don’t even think you’re going to unpack and install this TV by yourself. It will take a minimum of two people and more safely with three people. My wife and family thought I was nuts when the delivery driver wheeled the huge box into the foyer! But once it was installed and turned on, the teasing stopped. I’m sure you can read the Specifications on your own so I’m not going to regurgitate that for you. Just know that this TV does have everything that you will need for an incredible TV watching experience. Well, as with all modern TVs, a good sound bar is always necessary. And with all those HDMI ports, I’m going to be able to eliminate my HDMI switch and its remote. I’m thinking about eventually eliminating my external Apple TV box and using just the Apple TV app in the Vizio TV. That will eliminate another remote. IMPORTANT: The main thing I want to say about this TV is that it has altered my understanding of what you can see on TV. By that I mean, the combination of the large-screen and 4K resolution, allows you to see subtle changes in an actor’s facial expression and eyes. You can actually read the subject’s facial non-verbals adding a completely new level of communication with the viewer to supplement the normal onscreen dialogue. All these nuances had previously escaped me in my 60+ years of standard television viewing. I have been so excited about this discovery, that I think my family is tired of me carrying on about it. If you ever thought a large-screen, 4K TV wouldn’t make much of a difference in your viewing pleasure, I’m here to tell you that you couldn’t be more wrong! Finally, my 10-year-old granddaughter wants me to tell you that grandpa’s new Vizio TV is the biggest TV she’s ever seen, has amazing color, and is just plain awesome. In the last week, I think she’s re-watched every Disney movie that she’s ever seen. She loves it. I love it. In fact, the whole family loves it. We can heartily recommend it to anyone wanting to upgrade their TV watching experience to a level they may not even know exists.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    picture quality is fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is not as clear as I hoped. Menu options are good

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Darrenm, at VIZIO we pride ourselves on our highly rated picture quality. Sites like CNet, RTings, and Reviewed.com consistently rate VIZIOs picture quality among the best in the industry. To make sure you’re getting the most out of you VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and that you’re getting an HD (or UHD) signal. You can also individually adjust your picture settings in the menu. For brighter rooms try using the Vivid or Calibrated setting, for darker rooms try ‘Calibrated Dark’. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087. VIZIO

  • Rated 1 out of 5 stars

    Vizio. 75 inch TV review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unsatisfied. Firmware issues, doesn't recognize local channels and randomly shuts off. We are exchanging for a different brand of TV.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Cashley, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Rated 1 out of 5 stars

    good item, bad delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item we purchase is really good. just the whole delivering and handling of it all was really bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Grainy picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible picture quality. Tried everything to make it less grainy. It was terrible. Returned the tv.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Madie, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vizio 75 inch M7 series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Going on 3 years without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Have had it since August 15 1922 it has been wonderful and has been perfect for over three years now I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Returning customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Vizio! I have owned a 65” Vizio for years, never any problems with it just getting outdated, so moved it to another room and got this new 75” one for the family room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Taking price into consideration it’s mediocre

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get rid of it because the picture was horrible. For the money it wasn’t horrible, but the organic smart tv screen’s picture is absolutely terrible. Once we hooked our Apple TV up to it the picture improve drastically but was still mediocre at best. Ended up returning it and spending a good amount more on a Samsung 8K

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      We appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO