Customer Ratings & Reviews
- Model:
- SB4051-D5
- SKU:
- 4969605
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers love the SmartCast™ 5.1-Channel Soundbar System for its exceptional sound quality and easy setup process. Many users rave about the incredible audio experience it delivers, while others appreciate how simple it is to get the system up and running. However, some customers have encountered connectivity issues, particularly with the subwoofer, and a few have experienced challenges with the remote control.
This summary was generated by AI based on customer reviews.
Has some connection issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it is fully working it works great. Sometimes you need to reset the subwoofer and satellite speakers to get everything working all together
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for your feedback. The issue you're describing isn't normal functionality. We’d appreciate the opportunity to help you resolve this issue. Please contact our award-winning U.S.-based customer support team at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST. We also have Chat and E-mail support on support.vizio.com if you would prefer.
Vizio sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Movie theater experience in your home, highly recommend
I would recommend this to a friendGreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the system. It fits perfectly in the corner.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much more power then I expected. Set up is easy 123
I would recommend this to a friendGREAT SOUNDBAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT THIS SOUND BAR FOR 50' 4K TV AND IT IS GREAT
I would recommend this to a friendGreat soundbar for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, sometimes sync with subwoofer does not work. Bluetooth connections works but have to switch back to TV with remote
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
- Cons mentioned:Durability
Sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Equipment did not last aftercare year. Sound was not good
No, I would not recommend this to a friend Sound is awesome, when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer won’t stay linked, and it’s only 15 feet from sound bar.. so annoying!!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
So far I'm very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm very happy with the products i'v purchase from Best Buy
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
Good sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded good but day two or three sub started losing connection.
I would recommend this to a friendGreat SoundBar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive sound. Unable to remember LED signals..
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
Good for the money...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound at a reasonable price... would recommend
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for your feedback.
Vizio does not stand behind their products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been through 2 of these soundbars and neither one lasted. Vizio offered to replace one after it stopped working unexpectedly, but after the second one died and would no longer turn on, Vizio would not stand behind their product. All they offered was a discount on another product from their website. I would not buy this product or another Vizio product based on the quality of their products. Also, the app rarely connects to the soundbar. Always had issues with it working.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote was challenging to work. The back speaker had static. The app was easy to navigate. I took It back and purchased another surround sound
No, I would not recommend this to a friend good until it broke just after 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this item was a great buy until the sub-woofer would not wireless connect to the soundbar just after one year of purchase. Not only would Vizio not replace the item, they have no lower cost options for repair or replace. Terrible, unthinkably bad customer support and service. I should have just spent the $200 extra and bought a quality Bose or Sonos product for which their company's provide much better customer support of such issued. Good luck staying in business like this Vizio. DO NOT BUY THIS CRAP!
No, I would not recommend this to a friend- Cons mentioned:Connectivity issues
Absolute Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer won't stay paired. SmartCast App on both my phone and tablet also won't pair. Vizio has BT problems. No solutions anywhere online.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .This is not the experience we would like our customers to have. Please contact our award-winning U.S.-based customer support team at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST and we can help you resolve this. Thank you.
Dead animal inside subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BE AWARE!!! I'm giving this product 1 star, not because the product is bad... I got this open box, and guess what... A DEAD ANIMAL WAS INSIDE THE SUB-WOOFER!!! Seriously... As soon as I opened the box, a weird small came out of it... Kept opening, and found pieces of cardboard inside the subwoofer... I'm guessing a mouse or rat crawled inside the subwoofer, and since this was an open box item, they just boxed it with the animal inside... and sent a DEAD ANIMAL to my house!!! I'm never buying ANYTHING from best buy ever again!!!
No, I would not recommend this to a friend- Cons mentioned:Room size
Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't no if it's that I don't no what I'm doing but as a sSurround system it sucks maybe my room is to big for it.
No, I would not recommend this to a friend - Cons mentioned:Subwoofer
Stay away from this Brand. Customer service SUCKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer stopped working after one year of light use. Customer service refused to do anything about it.
No, I would not recommend this to a friend - Cons mentioned:Connectivity issues
Won't stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible item. You have to unlpug it every time you use it so the sub will connect.
No, I would not recommend this to a friend