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Customer reviews

Rating 4.5 out of 5 stars with 317 reviews

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89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 317 reviews
  • Rated 5 out of 5 stars

    Echo devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my echo dots and shows so the are grouped the way I wanted and got my drop in feature to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa echo and link up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super service, fast and efficient service. Made sure we were familiar with operation before leaving. Very friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our hue lights, new Echo dot snd strengthened our internet. Ty was awesome to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our WiFi connection quit working. We could not get on the internet or check emails with our computers. It was because our WiFi connection was getting old. It was replaced & Geek hooked it up. Everything works great now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Echo integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they install the camera and solar panel, they also set up the Echo show and integrated the Echo with the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and setup of Sonos Arc, woofer and rear sp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly tech. Setup was very fast and was extremely patient walking us through the process and how to use and adjust the Sonos Arc settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hook-Ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my new $200 Alexa and helped make them all play at one time (Nice! Music in almost every room). Answered questions about my new Surround Sound System.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It happened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quite a process. I felt like the geek squad was courteous and trying very hard, but always had a few more things that could’ve been set up. For instance, the geek squad left and yet my ring doorbell doorbell was not connected to the new Wi-Fi device I did however call the ring corporation where they walked me through doing it myself. So no harm no foul I also had a little problem because the other devices in my house we’re not completely set up with the new Wi-Fi system but I was able to handle that too thank you so much cake squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and able to answer all my questions. Was able to explain things for me to understand as I am not technically inclined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I can get answers to anything very quickly. Listen to music , have my recipe displayed and google maps all at by voice command. This is a great product to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taking care of the hookups

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hook all my devices up and had no problems was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my ring doorbell and I was very pleased with the service! They explained everything to me and helped me install the app and showed me how to use it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    device set up but not working properly. Obliviously, tech did not verify prior to leaving. Personnel on site did say he was extremely nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Working Knowledge on Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wise decision on my part to use Geek Squad expertise in setting up in-house Alexa system. I would use service again. Geek Squad make it look really simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up Alexa screen panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was effective and efficient and helped set up Alexa and was on time for our appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why nothing worked,or, My router needed a new plac

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a security camera,a wifi booster and two smart home plug in controllers, but I could not get any of them to work. Geek squad started by relocating my router. Then all the other things worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service. installation of a wide screen TV and connection to my home theater system was accomplished without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Voice service devices dot Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gentle man who came to do the service was very helpful and a good teacher. He explain everything to it's entirety

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I told them I need Alexa to do was set up but notification when someone hit my ness door bell on my Echo 8 can not be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nice to get the job done by an expert, and it’s also helpful to not have to struggle with it myself!

    I would recommend this to a friend