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Customer Ratings & Reviews

$28.00

Customer reviews

Rating 4.7 out of 5 stars with 1669 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,669 reviews
  • Rated 1 out of 5 stars

    VERY STRONG SMELL

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO NOT RECOMMEND THIS PRODUCT! I have been using roku for years and was really excited for this remote because of the volume control. The remote has such an overwhelmingly STRONG chemically smell that I can't even use it. I have not had a similar problem with other roku products before. The remote actually stinks up the entire room it's in. Anything it touches takes on the smell (including hands when using it). It smells like a car smells after being detailed but even stronger. I'm very concerned about whether it's even safe. I purchased the remote in July of 2022 and as of February 2023, the smell has not faded at all. This purchase ended up being a total waste of money as I don't feel that it is safe to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Roku Rechargeable Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and convenient since you can charge it. Response time is not so fast. Lags a bit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    voice remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work well with HULU. Works ok for you tube or Disney.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with TCL Roku TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the Comcast streaming app and found that it is a pain to search so many channels (most of the being useless). This remote allows us to voice sesrch for what we want. I down rated the product only because it did not come with a set of ear buds like the ones like the ones that come with the Roku Ultra.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Matt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gone through 2 of these!! They work great for my father with limited eyesight. But the failure rate is unbelievable. I called for a warranty and was told it shipped. Has not arrived been two weeks. I bought the extended warranty and plan on using it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Get the one with batteries

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would just stop working. Plugging it in to recharge seemed to wake it up where it would work for the day, then the next day the same thing would happen. Threw it out and got another with batteries.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Repeat user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is good to use with the headset but when changing the channel it gets stuck and it runs through all the channels. Then when you press the stop button it brings up the guide to select the channel or channel list to chose the order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works with TCL tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I had a hard time finding one that works for my TCL tv. This remote works perfectly with my tv. I love the recharging instead of batteries. I recommend this for everyone .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DeborahLohr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard time getting it to work needed a geek to get it to work, then worked for a couple of days then I needed a geek to get it working again very disappointed !

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Deborah Lohr, thanks for your input! We appreciate you sending us a review. Is your remote coming unpaired from your Roku, or are some buttons not working? We recommend checking out this article here: https://support.roku.com/article/21303049528855. As a tip, you can also use the Roku Mobile App as a remote. If you need more help, contact us at http://support.roku.com/contactus to connect with an agent. Your feedback is important to us, and we’re eager to assist. Happy Streaming! Roku Customer Advocate roku

  • Rated 2 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad that you dont need batteries. The down fall of the remote is that when you page the remote, it wont stop unless you leave the remote plugged in to charged all the time. The page on the remote is annoying when it keeps going off. This is why i give it 2 stars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No big deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me 2 additional buttons that I can use. That is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku voice remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition I bought a 75 inch TV last Christmas but it did not come with a voice remote. It paired right up without issues works perfect very convenient love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with the cost of batteries which the original remote burns through at a tremendous rate when using the private listening feature its well worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku Voice Remote Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth at least $15-$20 but not $35+. I’ve only had it for about a month or so but so far so good. Volume control is a little wonky every now and then but overall it’s good. I’ll update further down the road after I’ve had it longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Consider Amazon Fire

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several performance issues with Roku, and have heard such from others. Amazon Fire seems to work better and has an easy to negotiate home page.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello there. Thank you for taking the time to share your feedback. What specific issues are you currently encountering? Please be assured that we are here to provide the assistance you require. We recommend reaching out directly to our support team at http://support.roku.com/contactus to get in touch with our skilled support representatives. Your feedback is very important to us.
      We're always here to help!
      Roku Customer Advocate roku

  • Rated 1 out of 5 stars

    IR is Faulty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote started out great. Then the IR started dropping out. It can turn on the TV and control volume sometimes. There is nothing blocking the IR sensor on the TV. I checked it with my camera and the IR light does not illuminate on the remote when this happens. According to Roku message boards, I'm not the only one experiencing it. This started happening after 2 months. Hopefully it is just a bad batch and other remotes work fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a year then it quit charging. Looked online and lots of people having same issue. Would have been great if it had lasted longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves to listen to TVs with headphones on, and this remote makes it extremely easy to pair some cheap headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!!!! And a perfect replacement for my original Roku Remote that did not come with the Voice feature!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good if you have already connected roku to wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this remote to replace the one that came with it . I never used the original remote or connected it to our wifi . Come to find out i cant do nothing with this remote because I never connected the roku to wifi

    I would recommend this to a friend