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Customer Ratings & Reviews

$28.00

Customer reviews

Rating 4.7 out of 5 stars with 1669 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,669 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i enjoy the rechargeable over needing batteries but its not holding a charge much anymore and you cant get a warranty with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This, It's Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is awesome. Earphone port works great and the remote recharges with a cell phone charger. Great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Voice remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great the remote has issues but best buy always offer a refund or an exchange and have no problem with that so I always will continue to shop at Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect. Great price. Especially the voice command. You just speak a command and it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy as 1-2-3!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little gem, took just a few minutes to program the remote to work with the sound bar and TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the right product for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work with my tv...I think my tv is too old for this product...and that is why it did not work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote with charger. The batteries last a long time and is better than replacing batteries.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice recognition could be much better I think, I got it so that my child could use it with the voice technology but it doesn't do any good so therefore it's just basic Roku remote for us now.

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, thanks for sharing and we're here to help!

      For the best experience when using hands-free voice commands, speak in the direction of your remote and not your TV. Remember to keep your remote nearer to you (within 10 to 12 feet) than it is to your television, as you want it hearing you over noise from your TV. Lastly, be sure to use a clear and direct "Hey Roku..." before you start with your request. And always ensure that you are using the correct pronunciation, "Row-Coo".

      For more helpful information, please visit our helpful FAQ article at https://support.roku.com/article/360009552694.

      If you need to chat with a member of our support team, please don't hesitate to contact our team directly at support.roku.com/contactus.

      Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Okay, but had an issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it worked great, but I started having issues with the earphone jack. Of course it happened after the warranty expired.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hello there, we're sorry to hear that the earphone jacks on your Roku remote are acting strangely. We would like to help and learn more about your experience. We recommend reaching out directly to our support team at https://support.roku.com/contactus to get in touch with our skilled support representatives. Your feedback is very important to us, and we’re eager to assist you.
      We're always here to help!
      Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Darter44

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote that is rechargeable for my Roku TV. The voice feature is the best!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume button is not compatible to sync with my Samsung TV. Side buttons got stuck after one month after purchasing the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear product, easy to hook up and simple to use will definitely buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement and it works great. Staff super helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it’s rechargeable and don’t need to find batteries but the charge doesn’t last long which is annoying. I’d rather battery use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup no problem to connect works well with my roku tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! To be able to hook headphones up to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was easy to connect to a Roku tv that I already had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    roku voice remote pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not get the speaking part. I tried it but it did not work for me. It is unnessary. But it is ok to much to pay for it. The plus is that it is rechargable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Sonos Playbar control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has IR but will not control secondary devices such as the Sonos Playbar.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi there, help has arrived! please know that your Roku Voice Remote Pro is designed to control volume and power for your TV. It cannot directly control other devices connected to your TV, such as an audio/video receiver (AVR) or soundbar.

      However, your TV may be able to issue volume commands to your AVR or soundbar using a technology called HDMI CEC. In these cases, your new remote can indirectly control volume for your AVR or soundbar. For this to work, all your devices must be connected via HDMI, and all devices must support HDMI CEC and have this feature enabled.

      We offer direct instructions on how to enable HDMI CEC at the bottom of this helpful FAQ page: https://support.roku.com/article/360034303013 .

      We hope this helps! Roku Customer Advocate roku

  • Rated 3 out of 5 stars

    Roku voice remote pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku voice remote pro. But this to replace the original remote which the dog ate it doesn’t seem to hold a charge very long. Probably should’ve just bought the voice remote with battery

    No, I would not recommend this to a friend