Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 5 Handset Connect to Cell Answering System with Super Long Range favorably, particularly praising its range, ease of use, and sound quality. Many appreciate the call blocking feature and the large display, while some found the instructions unclear and experienced issues with battery life. The phone book's usability and volume levels also received mixed feedback. Overall, the system's features are considered positive by most users, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 449 reviews
  • Rated 5 out of 5 stars

    Great set, love the features and color

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just wished the main station lighted display was bright enough when the area around it is dim. Hard to see display to see call que or time. Have to look at handset to see information better. Unless there is a way to make it brighter, I don't even think it has a backlight. Overall, system works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home phone system

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone system easy to use, easy to operate, this will cover all your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone up the whole house

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for my home Good reception even in the basement workshop

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pairs with cell phone. Works as it should. Great range. Nice expandable option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have for multiple rooms, the phones are clear and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the handsets. Sound is great. Small options available. But really like v-tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of product is good. Telephones are sturdy and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VTech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to operate some features

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up; large screen display; good sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thephones work fine but the directions for setting them up left big gaps that a 70+ person had trouble with. Now that they're hooked up, all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Good volume.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. Lots of good features on them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got it for my grandpa who is hard of hearing. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Happines

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my phones. I now have one in every room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of pretty handsets

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Ok. Takes a while to learn how to use some features. The call announcements are poorly enunciated so are hard to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Will buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like vtech brand and very easy to operate the device.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great set

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Has a lot of space and can block a lot of them robo calls

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Really nice phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well does the job I'm very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone System; Bad Vtech support

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Replaced similar system but these phones are clearer and stronger signal. There are some quirks - less available phone book options and NO Vtech support when I couldn't connect headset. But the system works really well and we have 8 handsets and one headset connected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great hear everyone on the phone clear i would recommend these phones

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Never Again

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expect from Vtech. It's been in electronics for awhile; I had a "Talking Lil Professor" for my daughter about 25 years ago. Anyway, not only is the battery life poor, I can't set the time. I set it for, say, 9:00 and the next time I look it'll read "9:30", not the 9:10 it should be. I hate it and will try to return it (but I think I'll be unsuccessful).

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Dear Customer, Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience caused you and family. Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention. We look forward to hearing from you so that we can help to make it right. Regards, VTech Support Team vtech-babymonitors