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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 449 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 5 Handset Connect to Cell Answering System with Super Long Range favorably, particularly praising its range, ease of use, and sound quality. Many appreciate the call blocking feature and the large display, while some found the instructions unclear and experienced issues with battery life. The phone book's usability and volume levels also received mixed feedback. Overall, the system's features are considered positive by most users, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 449 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Nice Phone Set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless phone set. Set up is very simple, and audio quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Joein Delco

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sets were easy to install, and are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone easy to install. Good range recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    vtech phones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are a great set of phones! The extra long range makes them very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system with clear calls and good clarity all around the home!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Can't go wrong with this phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feature filled and very clear voice and outstanding range

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound clarity. better range than most competitors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phones. Had to get for my Comcast plan I got. Made it really easy to plug in. New home aren't many phone jacks through out but no worries with the Bluetooth made it perfect for ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, easy to use. Easy to assemble. I feel that I got my money's worth. I would highly recommend anybody who wishes to buy one. That greatest Feature is the fact that you can block robo calls Very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid choice with lots of features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of phones and answering machine. Still learning the features but pretty intuitive overall. A few buttons have odd placement but overall a solid choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good light weight phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phones for the money. Cost effective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only base phone receives voice mail...phones being replaced aloud voice message being left to be heard from all phones, not just the base.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally a good product. The system is a little different than previous systems. Kept the junk calls during the election season. The intercom volume should be able to hear better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone instructions very bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a senior and although this phone is nice I think as far as me and probably other seniors its a very hard phone to set up because the instructions are very hard to understand and I think could be made more simple. I have bought my other phones from Best Buy and All but this set was fine and I could understand the written instructions. I will not mention the other Brand Name but you have my purchase records but you did not have them in stock. although Its probably a great Phone its just complicated to set up and use and It will just take me some time to get used to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Super Long Distance, NO WAY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the VTech Cordless phone to go from my house to my garage (350 feet away). It would not do it. Luckily I saved my 10 year old Panasonic Cordless phone set. It still works. There is just no way that I could put all six devices back into the packaging and return them.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VTech the one to get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight, easy to use. all the things you need.

    I would recommend this to a friend
  • Cons mentioned:
    Intercom

    Rated 3 out of 5 stars

    VTech - 5 Handset Cordless Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many steps to access Intercom feature. Wall mount feature has the base unit extending far from the wall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone, price was excellent sounds good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for people with hearing aids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set works really well for my dad who is hard of hearing and wears hearing aids. It has great volume for him and the speaker phone is very helpful.

    I would recommend this to a friend