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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 449 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 5 Handset Connect to Cell Answering System with Super Long Range favorably, particularly praising its range, ease of use, and sound quality. Many appreciate the call blocking feature and the large display, while some found the instructions unclear and experienced issues with battery life. The phone book's usability and volume levels also received mixed feedback. Overall, the system's features are considered positive by most users, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 449 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, so far it is a very good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used these for over 2 years and they work great!

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Great Handsets & Base Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Panasonic set that had two handsets that no longer showed a display. These are great replacement system - so great that I bought 2 additional handsets so that every area/room in my house now has a handset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Free of Telemarketers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finally free of telemarketers and it’s wonderful. Just set up system to screen all Calls and they just hang up. Call is not forwarded to you to answer. I was disappointed with Best Buy that they didn’t carry the extra handset’s. I had to order extra handsets direct from Vtech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Stylish!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great system. Easy to set up and love how slim they are. Also the answering machine voice doesn't sound as robotic as the older machines. This is our first V-Tech phone product but thus far we are liking it much better than the Panasonic set that had died out that we replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One bad apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because I needed five phones to cover the living areas of my house. After installing all five units, I four working phones and one that does not work. Can I swap out the one bad headset for a single headset that you sell. I don’t want to have to uninstall the whole system for one headset?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    vtech to the rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was needing. After getting fiber optics, I only had 1 useable phone jack.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Takes a youngster to understand the Instructions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty, but it took about a month before it began working reasonably well. This system has a lot of bells and whistles but I can't begin to understand the instructions how to get them to work. I need my son or grandson here to guide me through 'em. Unfortunately, they live in a different state.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone. Bad manual.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the and the features. Reception is good. Voice is clear. The manual is very poorly written. I’m sure I not using all the features I might like but who knows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Still working on a few things to set up. But, overall, very happy. Love the lighted displays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product in need of a little common sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system has excellent robo prevention call features, is well made and looks great. However, the basic set up to dial out menu is too complex and needs revising.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VTech 5 Handset phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the Vtech 5 phone purchase. The phones were a significant upgrade from the phones I previously had in my home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good, just too many features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The menu paths are needlessly complex. You have to hit about six different buttons to get to the most often used feature -- the phonebook! Why not just one or two buttons to get to this feature? I do like the "intercom" feature and the display of who is calling you. The large numbers are helpful for older people. But in general, it is over-engineered for a phone. Simplify it next time, folks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No more robo calls! Buy this set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone set! Thank goodness for the built in robo call block. I was ready to cancel my home service before we purchased this set. It catches those calls and the phone only lights up, it doesn't ring thru. Finally some peace from robo calls and telemarketers. I highly recommend this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VTech Cordless Phone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice improvement over our old portable phones. Easy to read the incoming number and the range is good.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Stopping Robo calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones have proven to be excellent in detecting spam calls and blocking when called a second time with no ring !!! I've seen less annoying calls because of this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phones working great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are working great and we have it set up so that any call that is suspected to be spam never rings through.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Great phone, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dollar for dollar, this phone system does what it promises. Lightweight, Bluetooth compatible, along with numerous other benefits, this phone delivers. Bestbuy gives you 15 days to try it out, but you will love it from day one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my entire home phone system, avoiding trouble shooting a complex wiring system and many components. Price was right and performance is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, recently noticed my parents could not read the other phones they are older so the features, Clear big buttons, Announcements and the fact they were able to connect their cell phones. They were thrilled to receive this for Christmas. .

    I would recommend this to a friend