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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 5 Handset Connect to Cell Answering System with Super Long Range favorably, particularly praising its range, ease of use, and sound quality. Many appreciate the call blocking feature and the large display, while some found the instructions unclear and experienced issues with battery life. The phone book's usability and volume levels also received mixed feedback. Overall, the system's features are considered positive by most users, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 449 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Sadly dissapointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are to complicated. The sound is inadequate. The only thing I like is they have a limitless amount of storage for spam #'s. Storing my #'s is more complicated than my other phones and the buttons are stiff. The phones seem to shut of after I have been speaking for a period of time as well. Maybe it's just mine. I run a people business so I spend as much time with ea. client as they want.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Big house - slow walker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find a system with this many handsets! Had these over a year and they work fine except one remote charger quit working. Not sure if I can get another one. I have just been switching one phone w another to keep charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Efficiency

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my 5 handset phone system, and the VTech is just great. The phone has a lot of functions, of which I am still in the process o applying them to my needs. I am very happy with this product. YEAH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement to my old phone system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my old Panasonic system that was having issues staying connected to the base throughout the house. The VTech system has had no issues keeping connection with the base unit throughout the house and the call clarity is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VTECH Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good solid product. I had this brand before and it lasted over 10 years. I expect the same out of this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VTech - 5 Handset Connect to Cell Answering System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It works after was installed. Thank you and keep up the good work.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do the job. No complaints. Gad the right sizes main unit my husband needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VTech 5 handset and answering system.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answer buttons on handsets are sometimes hard to engage incoming call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my land line phones. Great value (AND they were on sale for a lower price than AT&T phones which only have 3 phones. Like the CALL BLOCK button, which my former phones did not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sassy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system is a must have. Anyone that's calling and not on your allow list, the call will not come through. The is excellent for blocking unwanted calls. The blocking feature for this phone is superb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only one minor issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great so far. Only issue has been getting the hanset backs to correctly seat when installing the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Easy set up. I love the no ring on cllers that are not n your phonebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone set and easy to use. we love having extra extensions throughout the house

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 3 out of 5 stars

    call blocking is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number of unwanted solicitations has gone down dramatically. In that respect, it's worth every penny. But this is the first VTech phone we've had, and the buttons are not the same as on my old phone, so the parents are having trouble making calls and answering the phone. I'm sure with use, they will figure it out, but the first week or so it was rough on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blocking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocking works great for spam. I receive a lot less spam calls

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    The Shopping Lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new telephone system. I like to the quality and performance of this item.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Tim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the availability of multiple phones placed strategically throughout the house. Good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocks spam called as stated, works great. Buying second set for my father.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items work as they should so far. Have only had them a short time, so not much of a review at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cadillac of cordless phone sets

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to: lets me answer cell phone calls with handsets placed around my house.

    I would recommend this to a friend