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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 449 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers regard the 5 Handset Connect to Cell Answering System with Super Long Range favorably, particularly praising its range, ease of use, and sound quality. Many appreciate the call blocking feature and the large display, while some found the instructions unclear and experienced issues with battery life. The phone book's usability and volume levels also received mixed feedback. Overall, the system's features are considered positive by most users, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 449 reviews
  • Rated 5 out of 5 stars

    Great Home Phone Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these phones, but they don't stop SPAM RISK identified calls from ringing through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phones, great phones,great phones,great phones

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything so far is just great. The special features I like very much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very limited user manual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My less than high rating is because of the very limited information provided on the various key choices and what they control. The devices operate satisfactorily but making use of the full capabilities of the system is not straightforward. The system is not clearly user friendly.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Dear Customer, thank you for spending time to review our product. Customer experience is of highest importance to us. Your feedback has been well received and be shared for our product improvements. As for your request of a full operation product menu of this telephone model, it is available online. Please go to https://help.vtechphones.com/is8151. You can also call our Customer Support at 1-800-595-9511. Our live agents are ready to work with you from Monday to Friday, 9am to 5pm. Regards, VTech Support Team vtech-babymonitors

  • Rated 2 out of 5 stars

    Not worth saving money on these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the robocall blocking feature but ended up sending this back after using 2 days. Nobody could hear me on the base speakerphone. And the audio wasn't nearly as good as my 7 year old Panasonic phone. I do recall buying VTech to save money years ago and thought I made a mistake then too. These also feel cheaply made. The robocall sounds like it's better on these than the Panasonic, but these are really disappointing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs better Manuel. No info about setting up ans.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    VTech Answering System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functions, but the phone is not intuitive to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect set up for someone who does not use nor want a cell phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No visable new message signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No visable signal for new messages. Otherwise it works OK.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the sound of the phone it didn't sound clear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home phone system

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years without a phone line, decided to give this purchase a try, didn’t disappoint me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech Savvy Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are really high tech. A little too much. I don't like in order to block spam calls every person you know you have to have their number saved or they get blocked too! The phone does alot though if you like that sort of thing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone dud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing intuitive about how the phone works, such as erasing messages, setting up intercom , etc It seemed like a good deal for the price. Not for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unwanted caller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can do alot it helps with unwanted caller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Greeting plays outloud, Annoying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answering machine plays greeting outloud when screening calls. Don't need to hear greeting, I know whatvit says... So annoying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not perform as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTECH IS8151-5, Not recommended. I bought this set of phones because it has the ability to expand to over 6 units. I wanted eight. The problem is, after buying them, I can't hear half of the conversations when I receive calls from. The speakers just aren't that good. The other negative item is about the so called intercom system which can be used around the house. My old AT&T system worked much easier. Just push the intercom button "INT" and the number of the unit you want to reach, (Say number 3), and talk, simple. This phone system is much more complicated. Also I had one experience where I walked about ten feet in a room and the phone went dead. Said no signal. I would return this whole system, however, I already ordered and paid for an additional 3 units from VTech directly, since Best Buy didn't carry them. So if I return the 5 unit set, I'm stuck with 3 I Can't use. Therefore I would not recommend this phone system.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Dear Customer, thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the cordless phone that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience that this may have caused you. Your IS8151 should not behaved as explained. We are eager to help with your reported product issue but there is no contact information from your post here. Please reach out to us by email to [email protected]. We will work with you to resolve all of your product issues. If product is deemed defective, we can help you on a speedy replacement. Regards, VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    A good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone set installed easily and is working perfectly. The answering feature has made difference in our lives.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with this set, which received the highest rating from The Wirecutter. While calls made through a handset are fine, the speaker feature, which we use frequently, is terrible - so much so that we have to hang up and repeat the call on our cell phones. One last detail, which seems small but in fact is a problem: a new message light flashes on a tiny triangle that points to directions on a circular dial. It doesn't flash very brightly and is so small that the flash shows only in a very dark room. Annoying and poor design, but not a total dealbreaker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Gift—WOWED Me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product! I like all the features simply because they perform the functions as they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T”s phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting used to all the functions of these new phones. I do like the phones very much.

    I would recommend this to a friend