Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the 5 Handset Connect to Cell Answering System with Super Long Range favorably, particularly praising its range, ease of use, and sound quality. Many appreciate the call blocking feature and the large display, while some found the instructions unclear and experienced issues with battery life. The phone book's usability and volume levels also received mixed feedback. Overall, the system's features are considered positive by most users, despite some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-449 of 449 reviews
  • Rated 5 out of 5 stars

    Home phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone i got front my son ever i keep in different place of the house.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Only lasted one year.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All handsets batteries died out a year later after purchaased. After replacing the batteries the phones wouldn’t hold its charge had to make and receive calls on the dock which made it hard for people to hear me as i did have the base mounted.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    VTech 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my VTech-5 Handset so until I ordered a another set of 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corded base and multi cordless units

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System & all cordless phones appear to be working very well at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New telephones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Wish it had a full users manual with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Programming was not user friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this telephone hard to program. The telephone did not have call waiting caller id.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Sound Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of this phone system is terrible. When calling others, they say I sound like I'm in an echo chamber. The system also repeats my words back to me about 1 second later. Very annoying!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    STATIC SENT MISSING PARTS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible phones sent missing parts and every one of the 5 bases static is so bad on my end and on the callers end.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    crappy phone system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone setup is crap. everyone that try to call the number it automatic go to voice mail even when screen call is turn off. I will return this system

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Dear Customer, Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the phone set that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience may have caused you. Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention. We look forward to hearing from you so that we can help to make it right. Regards, VTech Support Team vtech-babymonitors