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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2359 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,359 reviews
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Great phone. Clear sound, good range.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, inexpensive, and because it's red, it's easy to see when I just toss it on my bed, as I often do. The sound is clear, and the range is good. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VTech Pleasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived on time. Packaged well, was easy to install and use. The features are clear and programs easily. I do recommend this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless phone! Easy set and quality sound! Has nice visual as well.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good deal on a pair of wireless home phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same brand for about 15 years and they finally started to look a little beat up so I bought this new model and it's more modern, newer features, farther range, etc. All good and maybe will last as long as the original.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new and easy to handle with the sleek design. The price was excellent fr those who still use a home phone line. The added feature was it is expanable if you need more phones in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up out of the box. The product has the features I wanted. Works well and does exactly what I wanted it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are much less than the competitors. Large, backlit buttons. Super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Still valuable and hip

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very well made. It looks complicated yet simple to use as well as to set up. Very good wireless range and calls are clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent portable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have put these cordless phones in the rooms where we usually spend some time (office, media room, bedroom, etc). It is always so convenient to have them handy without having to go in another room to answer the phone. They also have caller id, so we can see if it's a call we need to answer (family and friends as opposed to spam and robo calls). We still use a landline as our cells don't work in our home very well because of our radiant barrier. These phones are extremely easy to add a handset. It comes with the main handset and one add-on. We have expanded to three. They all come in a base that keeps the phone charged.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Great phone for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I needed something that was basic. I didn't need a lot of bells and whistles. The sound quality is clear, strong and precise and the range is good if I step outside while talking to someone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. Would of preferred a black phone but this will do.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    VTech friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok, I got it for my mom who is a senior and hard of hearing. She needs something a little more with sound quality.tbe price was great for the two. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    VTech to the rescue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to replace a home phone is a study in tedium. Fortunately we shop at Best Buy and can find all the options available. Some are hard to comprehend and, quite frankly intimidating. Leave it to VTech, a phone with all our needs and then some. Installation was a snap. We had a wall phone mount so this fit perfectly. Sound and features fit the Bill. Only thing we miss is a backlit screen. Other than that miss it’s a fantastic phone at an even better price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Grea dependable phone at good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone if you need multiple phones in your house at a reasonable price. I like how they are easy to install and are very easy to use. I recommend these phones if you need dependability and reliability in a well priced phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality phone. Nice colors (silver and black). Adjustable volume, easy to read LCD screen and numbers that light up,and energy star. Excellent price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but i didn't see it well, it doesn't store or record messages.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and it works great It fights where I wanted it to and I can hear very clearly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Dual phone single line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new phones for my wife's home office these were a good price good sound quality. The second phone piggy backs off the main phone so you do not need wiring just power for the phone to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    good phone quality for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sound set is a good quality - easy touch buttons and easy to set up for wireless. The phone system is lightweight - looks like it could break easy if dropped - this is the only reason I am not giving 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I was pleasantly surprised. I was also shocked that it didn't cost an arm and a leg. I'd purchase again.

    I would recommend this to a friend
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