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$26.95

Customer reviews

Rating 4.5 out of 5 stars with 2385 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,385 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Dual phone single line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new phones for my wife's home office these were a good price good sound quality. The second phone piggy backs off the main phone so you do not need wiring just power for the phone to work.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Works great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, very portable, the coverage is ok. The only issue is the display, hard to see the numbers or information, for me it's not a big deal just for my wife.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for a great price. Works well!

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I was pleasantly surprised. I was also shocked that it didn't cost an arm and a leg. I'd purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and it works great It fights where I wanted it to and I can hear very clearly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad product from Vtech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a poor product by Vtech. I only used the phone less than 5 times since it was connected in January . It worked in the first 3 times , but the last couple calls that I received was noisy and not clearly at all . I could not hear what the caller was saying and she could not understand what I was saying either . This is a DOA product , but Best Buy stated that their return policy is 15 days. Since I was unable to connect the phone technically so I needed to wait for my children to do the job when he came to see me in January . I explained to the rep about my problem and asked for exception to return this product to Bestbuy for refund, but he declined . I called VTECK, but the phone option could not get me to the right department with the right issue . I am very dissatisfied with this purchase and I will not buy Vtech product anymore and will not like to be a customer to Best Buy either in the future . My previous cordless phone set was made by Panasonic which we used for more than 15 years .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Two for the price of one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace an old cradle phone in our bedroom. Two phones in one package allowed us to replace the phone in our dining room also. The upright phone takes up less space and is attractive. Good voice.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Works fine but the volume is a little low.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cordless phone system to replace an old system I had for over 10 years. Range and call quality is good, but the volume could be a little louder. Not a big deal as I rarely use this line, but I wanted to make sure I let people know there may be louder options.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Range

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, reliable phone with great range. I like that you can screen calls & also get rid of spammers. Purchased on sale for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our older VTech cordless phone with this model. They were similarly styled and the switch was absolutely seamless. Clear sound quality, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, easy to program, good range away from base. You can set different ring tones on each receiver. Have had this set a while now. No complaints. Would recommended surge protectors when setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound works very good i'm happy whit them the second phone is very helpful to have in different room nice color easy to read

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the color and the sleek look.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and sleek look. Needs a turn off switch for the ringer. Does have a lot of features. But it’s good if your looking for something very basic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fine Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, good price, works fine, easy keys, colorful.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Vtech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTech brand is a good cordless product and very easy to work also has good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It is lightweight and easy to carry around and works just great. Also was reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Product has worked great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install, has worked well. As described. Had to turn the volume up on it as it was preset to really low but otherwise have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is inexpensive and is very easy to use. The volume is good for the hard of hearing and is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplicity at its best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless phones for an elderly friend. She had one wired telephone which was a dangerous tripping hazard for her. Though she had fears about whether she could learn how to use them I was able to not only convince her about their safety and teach her how easy it was to use them. Everything about these telephones worked well from their installation to teaching her how to use them. A great buy for the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    VTech Cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and features. I have been very happy with this purchase, I use primarily in my home office in my basement and my base station is on our main floor and the range is excellent.

    I would recommend this to a friend