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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2326 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,326 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, easy install and use, cheap price perfect for small business

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic easy to use phone, replaced phone at the fire station. no issues

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Home cordless landline phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these before and I think they are the best phones around for the money. They are clear speaking and have a good range. My last pair of these were the same and lasted about 12 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones aren't expensive which was a joy. They are reliable they look nice. Im just happy I bought them threw best buy they have the best merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good house phones, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are as advertised: easy to set up and good quality. My only disappointment is that the voicemail indicator is just a message on the small screen, which is not really visible unless you look at it closely. I was hoping there would be a red light indicator for voice mail as in my former phone. Other than that, very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Requires wifi Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if the product box for this item would offer more specifc information about what is required to make it work. It is hard to guess what kind of phone i'm buying (Voip; landline; needs wifi router, or just wifi connection) in 2025 and couldn't quite tell from the box!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Ms. PatMcCleney

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new phones. It was easy putting them together and connecting to my computer. Since I am hearing impaired, I can hit the button to hear a voice on the other end, loud and clear, I can hit the CID button to check missed calls. I highly recommend these vTech phones to anyone looking to buy home phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. I love the color. It works great and it is cordless to take it everywhere in the house

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Well designed, great quality, compact

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these landline sets. Had them for a phew months, audio quality is great, user interface is great. And very easy to setup and had no issues with quality. Works great and pretty east to navigate the user interface as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Landline Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far,sound is very clear, answer machine works well, can not say much about programming voice recording, entering phone numbers into the phone directory is a bit tricky for me I tried to do it without the instructions. Overall it is a nice phone at a good price. It's a good landline!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with the item. I brought it for my mom, who is not good with technolo, and she love it. It's light weight, perfect size, and the neon color makes easier for her to find it. Very useful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Phone works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great for it's price. It's dependable. Easy to use and Set up. The colors really nice, easy to find if misplaced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes two cordless phones with impeccable sound quality and volume. The handheld phones are perfectly sized for home use, offering the utmost convenience with features such as a phone log. I highly recommend office and home phone use due to its overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    A great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Vtech phone that I have purchased in the last 25+ years. I have always loved both the quality of the audio as well as the range on the phone as I attend to issues in and around my house. I appreciate the fact that your phones are long lived and more than stand up to the wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Exactly what we needed. Very simple to use. Long battery life and easy to hear. Nice clear phone calls. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    mrs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price, easy to set up great reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read and operate. Very light weight.easy to change language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Basic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing real special about this phone, but it's good for basic use. We've gone through a number of them over the years, as it's usually cheaper to just get a new phone rather than buy a new battery for it. One feature it does have is a button on the bottom-left for speaker phone, so you can talk from a little bit of a distance. This model has always been available in three different colors: sliver, red, and blue (we most recently got the red). It's nice that it comes in different colors, because we have two, so we can have two different colors and won't get mixed up about which receiver actually belongs to which base. One thing to note; if your phone provider set up a special kind of phone jack device to to connect the phone to the wall, you may need to use the wall-jack cord that they initially provided, and not the one that came with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    This phone works great for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound and it's small and portable. The range it pretty good too away from the base. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is fordable. It is easy to set up and use.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

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