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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,361 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Phone works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great for it's price. It's dependable. Easy to use and Set up. The colors really nice, easy to find if misplaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Ms. PatMcCleney

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new phones. It was easy putting them together and connecting to my computer. Since I am hearing impaired, I can hit the button to hear a voice on the other end, loud and clear, I can hit the CID button to check missed calls. I highly recommend these vTech phones to anyone looking to buy home phones.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Home cordless landline phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these before and I think they are the best phones around for the money. They are clear speaking and have a good range. My last pair of these were the same and lasted about 12 yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Exactly what we needed. Very simple to use. Long battery life and easy to hear. Nice clear phone calls. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with the item. I brought it for my mom, who is not good with technolo, and she love it. It's light weight, perfect size, and the neon color makes easier for her to find it. Very useful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes two cordless phones with impeccable sound quality and volume. The handheld phones are perfectly sized for home use, offering the utmost convenience with features such as a phone log. I highly recommend office and home phone use due to its overall performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Basic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing real special about this phone, but it's good for basic use. We've gone through a number of them over the years, as it's usually cheaper to just get a new phone rather than buy a new battery for it. One feature it does have is a button on the bottom-left for speaker phone, so you can talk from a little bit of a distance. This model has always been available in three different colors: sliver, red, and blue (we most recently got the red). It's nice that it comes in different colors, because we have two, so we can have two different colors and won't get mixed up about which receiver actually belongs to which base. One thing to note; if your phone provider set up a special kind of phone jack device to to connect the phone to the wall, you may need to use the wall-jack cord that they initially provided, and not the one that came with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    This phone works great for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound and it's small and portable. The range it pretty good too away from the base. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Range

    Rated 5 out of 5 stars

    Simple phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good range. Clear calls. What more can you ask for? I use it with ooma service. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    mrs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price, easy to set up great reception

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Works wit hgood range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and set up without issue. Sound quality is good. Range reaches to the back of a 1/4 acre yard. Dowsides, the backlit is dim and the dialing tones are very short, almost clipped off. They seem to work. Also there is no way to plug in a headset as I can under the older Panasonic Wireless. BTW: it works with out interference with the Panasonic Wireless handsets system I have hear it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra phone is really convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were very easy to install and are nice phones. It is nice to have the extra phone when you do not have a phone jack to connect an extra phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    GOOD QUALITY PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. We love it so much better than our last phone from Walmart. It is good quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Delivers Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cordless phone pair that delivers value and quality at a very good price. No set up required - handsets are already synced. Just plug and play right out of the box! Sound quality is very good, and handsets work throughput the house. Could be improved by rechargeable batteries that last a bit longer, but that's not a problem if the handsets are kept in their charging cradles. Very satisfying purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    Great Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are absolutely great. They are a decent price, battery life is long and sound great. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WITH MY VTECH CORDLESS PHONE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a VTech for the last 7 years and it is time to replace it. I knew I purchased the one I was replacing from Best Buy. I wanted to replace the original VTech Cordless Phone System with the same model because I do not need the answering machine that comes with so many models and brands. I found out that Best Buy had one in stock at the Goodyear Store. I arrived at the store at 10:00 am. As I walked in I was greeted and offered sanitizing lotion or face mask if I needed either. That was so great. The store was immaculate and I felt safe to shop. I asked where the cordless phones were and the gentleman ushered me to the correct area. I found the model I needed and was checked out and back into my car within 25 minutes. The phone was easy to install. VTech has added a lot of new features. Conference calling for one, looking sleeker and the perfect size. I use the wall mount which is one of the features that I really like. I will add more handsets soon because they can be used as an intercom between handsets. So many improvements and such a reasonable price. Everyone at the Best Buy is kind and helpful with a smile. I have shopped at Best Buy for over 30 years and that is because I know where I will be treated well as a valued customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception, easy to program, looks good. I was very pleased with the phone and all the features. Do not hesitate to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fulfilled our needs, works every well easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Holds Charge, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this. I've had a free landline with Comcast for about a decade that I've NEVER used. Basically it's for family only. Oddly, my wife's cell was in the shop for almost 2 weeks and this was all she had to use. She and her family talk a LOT every weekend, several hours at a time. It totally held the charge! Clear reception.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just in time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up. It’s the perfect size and I love the color. This product is well worth the price. I thoroughly enjoy it.

    I would recommend this to a friend
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