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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2359 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,359 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable land line phone with extra extension

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an old fashioned land line phone for an office/fax line, this one serves well, good price, works, looks good, compact and fits on our kitchen counter, wanted the satellite unit for another room. Have only had it a few weeks and used a few times but satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone nice looking easy to use will purchase another one good price

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great choice made!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cordless!!!! Can leave off of charger all day and it stays charged !!!!

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with nice designe. Price does fit the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite store

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy good quality stuff and good prices make you feel more than just a customer more like a guest who is always welcome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    VTech’s best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great price. Great sound. Does not take up much space.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It is red!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. My wife tends to lose these by leaving them outside in the elements, but it was inexpensive, attractive and, hopefully, being red she will remember to bring it back!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Nice Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were easy to set up.The range is good, They are sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and clear talk.look good and have nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy Setup; Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is Easy setup; works as described; quality product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    V-Tech cordless phone /Perfect for the home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTech-CS5119-2 DECT Cordless phone is perfect for my home use. It functions well, was easy to assemble and activate. I also think it is an excellent value.

    I would recommend this to a friend
  • Cons mentioned:
    Answering machine

    Rated 4 out of 5 stars

    I felt this phone was a competitve price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was comfortable buying V-Tech as 2 of the 3 I have owned in the past lasted a long time. ( 1 V-tech, the batteries died way too soon, one by one until I went from 3 handsets to O and to replace 3 batteries was not cost effective.) From the picture on the box I thought I was buying a phone with an answering machine since one base charger was larger than the other 2 chargers. But, when I got home, no answering machine so I went back to exchange. Same v-Tech with answering machine was not stocked in store, only available online, so bought Pansasonic. ( more expensive).. maybe a strategy on Best Buy's part to get a person to upgrade to a more expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice product for the price! It is very clear and has good range. The two handset is very convenient. I would purchase again and I would recommend if you are looking for a good quality product at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Wireless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful piece good quality very good sound easy to handle awesome color thank you

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Home Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phone finally bit the dust. We bought this new one and it is great. It looks nice and all the functions are easy to use. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with this phone and its low price. I only wish it had a "traditional" ringer tone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, easy to read and answer, perfect ring tone.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy new phone , so i choose this set for just to answer a few calls that was coming in .great price, and the service is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Phones for a big house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phones i have ever had! Has caller id and multiple settings. Ringer can be easily heard. I have dropped multiple times and they have not broken. Also the speaker phone setting is great and comes in use alot. Very clear sound and stays charged for a long time. I would refer these phones to anyone. Their great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like these phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product. I always buy this brand, and it never dissapoints.

    I would recommend this to a friend
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