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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2308 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,308 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    VTech to the rescue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to replace a home phone is a study in tedium. Fortunately we shop at Best Buy and can find all the options available. Some are hard to comprehend and, quite frankly intimidating. Leave it to VTech, a phone with all our needs and then some. Installation was a snap. We had a wall phone mount so this fit perfectly. Sound and features fit the Bill. Only thing we miss is a backlit screen. Other than that miss it’s a fantastic phone at an even better price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality phone. Nice colors (silver and black). Adjustable volume, easy to read LCD screen and numbers that light up,and energy star. Excellent price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reasonable addition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine, it is a simple phone at a good price.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent portable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have put these cordless phones in the rooms where we usually spend some time (office, media room, bedroom, etc). It is always so convenient to have them handy without having to go in another room to answer the phone. They also have caller id, so we can see if it's a call we need to answer (family and friends as opposed to spam and robo calls). We still use a landline as our cells don't work in our home very well because of our radiant barrier. These phones are extremely easy to add a handset. It comes with the main handset and one add-on. We have expanded to three. They all come in a base that keeps the phone charged.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Great phone for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I needed something that was basic. I didn't need a lot of bells and whistles. The sound quality is clear, strong and precise and the range is good if I step outside while talking to someone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. I was pleasantly surprised. I was also shocked that it didn't cost an arm and a leg. I'd purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good no problems easy to install and use great item!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Grea dependable phone at good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone if you need multiple phones in your house at a reasonable price. I like how they are easy to install and are very easy to use. I recommend these phones if you need dependability and reliability in a well priced phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have Colour

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the unique colour of the phone which provides quality. Not too many have house phones, but if you are in the marker I highly recommend.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Vtech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTech brand is a good cordless product and very easy to work also has good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best home phone ever and I Recommend everyone to Buy this Home phone.the sound is very very clear and loud.so you Need Home Phone Stop T Best Buy today for this Home phone if your need home phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Dual phone single line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new phones for my wife's home office these were a good price good sound quality. The second phone piggy backs off the main phone so you do not need wiring just power for the phone to work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones long battery time have used these phones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    good phone quality for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sound set is a good quality - easy touch buttons and easy to set up for wireless. The phone system is lightweight - looks like it could break easy if dropped - this is the only reason I am not giving 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value for the money. easy to use.looks good also

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Works great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, very portable, the coverage is ok. The only issue is the display, hard to see the numbers or information, for me it's not a big deal just for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Phone system to purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and easy to setup. Cordless phone sounds great like it's connected directly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone definitely great for the office and any small business

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what I need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at great price, with all funtions needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It is lightweight and easy to carry around and works just great. Also was reasonably priced.

    I would recommend this to a friend
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