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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2337 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,337 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Basic cordless phone at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic cordless phone at a great sale price. It has decent battery life and all the basic features I needed. The sound quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power surge fried last landline phone. This phone set replaced it with up to date / current technology. Additionally, the set of two phones provides coverage on two floors or distant rooms on same floor. Big plus! Very pleased with product. Very very pleased with in store customer support. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone duo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones to purchase for elderly relatives living alone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    VTech Cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and features. I have been very happy with this purchase, I use primarily in my home office in my basement and my base station is on our main floor and the range is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Cordless Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good quality and last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have Colour

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the unique colour of the phone which provides quality. Not too many have house phones, but if you are in the marker I highly recommend.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cordless house phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cordless phone affordable, clear reception easy to handle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great features on this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for my use - do not have to walk far to get to either phone - easy to install - variety of features - duplicated most of the options on my old phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Twofer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fine as us reception. Only regret is that we can’t just add another phone set. Apparently we must buy a complete 3 or 4 set package.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just so-so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: Looks great; gets the job done CONS: Short but annoying delay between pressing a key and having it register; no speed dial (meaning you might have to wade through a lot of numbers in the unit's digital phonebook before finding the one you need); pressing Redial shows only the number but not the name if it's a number in your phonebook. As a result, I often won't use Redial, because I'm not certain it's showing the number I want.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone does not function as expected. We understand your disappointment, and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units work great. Long battery life and multiple features. Excellent telephone for the price. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth buying it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far worth buying this . I am excited to use this for my home phone and loved the lower price from Best Buy ! Loved the colour red in this .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone and the price also it’s the. Best The size perfect

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a phone that took up less space on my desk. This product met that requirement at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice phone . . . Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking phone. Easy to use. Ring tone not too loud nor soft, just perfect. Good phone for the price. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good no problems easy to install and use great item!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, sound quality is pretty good, great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Exactly as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, simple set up. Clear sound and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a nice weight. It is easy to use.. I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Vtech cordlesss phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vtech brands has come up from electronic toys to communication systems with this cordless phone and answer system to be one of the vest in the market for the features and price on their products

    I would recommend this to a friend
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