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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2349 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,349 reviews
  • Cons mentioned:
    Voicemail

    Rated 4 out of 5 stars

    Complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well however I had problems setting it up and had to call my cable provider for a code to setup my voicemail. It’s also complicated to call and enter all kinds of codes to retrieve voice mail. Still trying to understand why I’m not hearing my caller’s when they leave a message. I liked that feature on my old phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Vtech Cordless Phone System with Caller ID/Call Waiting...Its very lightweight and the features are easy to manage...I would recommend this phone to family and friends.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light weight, easy to use, many features and very easy to step up.

    I would recommend this to a friend
  • Cons mentioned:
    Answering machine

    Rated 5 out of 5 stars

    Phone hand sets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, however I returned it since I noticed it didn't have an answering machine and was just handsets. I would recommend it if this is all you need, but this was for an elderly family member.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great phone and cool style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great quality and look for a great price, wish I could use this as my cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price. Exactly what we were needing. Would recommend.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality , good price. Last year I bought same brand and it’s still working great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good entry level phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless phone offers good features, plus it is easy to setup and use. Nice big buttons that light up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great,it have good sound and the battery last for few day long if you don’t use it

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these phones when we needed them for our cable bundle deal. They have great range and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phones, easy to use. Good quality. Good range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Excellent Cordless Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cordless phone set. Works great, easy to set-up, excellent range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The phones work well and meet our needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work well and meet our needs. They are lighter than our old set and easy to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    in store in stock brand name cordless phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad they this. exact replacement for one already has and really love only buttons wore to point pressing button was impossible. not sure if brand problem or age . believe to be age. perfect addition for vtech answering system with cordless phone already have, for those of us who still have need for noncell phone service (landline) high quality otherwise. cant find anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat client of Vtech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliability and dependability!! Great reception anyplace in the home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My review of vtech cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad that I was able to purchase the same cordless phone back because vtech phones are so awesome & the price was very affordable. Best buy is the right place to shop & is very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from condo to home and the range covers the home. Good set of features for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the vtech phone a few times they work pretty well and are reasonable i think they're good phones.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it reasonable price like the features it's very light

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery life lasts for a long time and it looks sleek.

    I would recommend this to a friend
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