Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,351 reviews
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
A really great phone!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lightweight, sounds great and the color is amazing!!! The controls are easy to understand.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just bought this phone today. I chose it because we have another one just like it with 2 handsets. This model has one which is fine for us. BUT the instructions inside the box were for a VTech Baby Monitor. Clearly a different product with different installation instructions. This was not an “open box” purchase so the problem came from the factory. I found the correct instructions online.
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you, -VTech Support Team
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Best phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy the this product. The features it have is awesome, I would recommend it to anybody in need of a house phone like I was in need of. It’s very affordable and easy to get use to using. I looked all over for a house phone and came across this and liked it and the price. Thanks Best Buy for having this Awesome product. I reall do appreciate it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
replacing my emergency Land line
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to put together. but then discovered the back lighting was not working, making it
next to impossible to add phone numbers to the directory, They did not have another red phone to replace it. Customer service were very accommodating to refund my purchase price.
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Vtech phone set
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is very nice vtech phone set. Easy set up, clear sound and lighter weight . Delivery was the next day .
I would recommend this to a friend
Rated 5 out of 5 stars
My phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This v-tech cordless phone is ideal for the area that i purchased it for it is small enough that it does not beed much room but still visible great purchase!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very inexpensive and good quality, I had a black one in this same style but had to replace it after about 15 years because it stopped fully working, so I replaced it with this red one, which is such a fun color….I paid about $25.00 and I now have a cute house phone for the next 15 years
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Pros mentioned:
Price
Cons mentioned:
Volume
Rated 4 out of 5 stars
Good Product!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been searching all over for a decent affordable home phone. During my search I realized how freaking expensive home phones were and I didn't bother to go to Best Buy until I had to go in to get some printer ink. I found this product that for some reason no other store carried in stores. It's been great so far! The only down side is the volume. I wish the volume was way louder. The max volume should be a bit too much on every home phone, but in this case its definitely not. Also, they should keep in mind when making these home phones that they are being used at home with more than likely screaming kids. Overall, the product gets the job done at an affordable price.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Great cordless phones
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've owned t=VTech cordless phones for years and compared to other brands we tried sometimes, they're simply the best. Logical controls, long battery life (when not in charger), super extra features, excellent sound quality. Since we still use a landline (wife hates using a cell phone) it's important to have high quality phones in the house. We expanded the set to three phones and that's an added bonus.
I would recommend this to a friend
Rated 5 out of 5 stars
Great cordless phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good phone. We still have our landline and out of the blue no one could hear us on our cordless phone. We saw this one at Best Buy and replaced ours. Works great and is so light. We like the color too so easy to spot when we put it down.
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Home phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked as it should, no issues. Easy to set up..basically plug and play which made it seamless
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Best Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I Love everything about the Phone, it's very easy to use, the color, the sound, the price, at first I wasn't sure but I read a few Reviews and I said to myself if I don't like it I'll return it right away. But I'm so Happy I bought it
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, initial charge took a lot less time than expected. Phone has excellent range, solid signal, and even the speakerphone works very well, and does not pick up background noise and drown out the conversation. A very solid phone for the price.
I would recommend this to a friend
Rated 5 out of 5 stars
Vtech cordless expsndable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the color of the phone and the features.The slim fit is a plus for us.
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Rated 4 out of 5 stars
Nice Land Line Phones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for my grandma who is elderly and not tech saavy. The functional and simple design makes it easy for her to use.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Nice phone!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These two phones are contemporary looking. They are lightweight to handle. They fit neatly on an end table, night stand, desk, or dresser. The ringer is easy to adjust and hear. The push button dials are easy to push. It is easy to hear on the phone. All voices are clear.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Landline colorful
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the quality & color. Light weight use to use & hold
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Great machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value for a cordless phone. Modern nice looking. Very easy machine