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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use and sound quality. Many appreciate the phone's value, battery life, and range, while some find the answering machine feature unnecessary. A few customers have mentioned concerns regarding the volume and display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,309 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Desk phone: Easy, convenient, low cost!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Budget-friendly cordless phone: Impressed with clear sound quality and long battery life, perfect for my home office needs and I like the color.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good landline line phone option for a home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install cordless phone. The added handset is a bonus with good range throughout a single family, two story home. Well worth the price. Would recommend purchase as landlines are becoming obsolete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Landline

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a no frills landline to use in case of emergencies (i.e. if I lost my cell), and the V-Tech cordless is perfect. Great price, easy to set up, has sufficient features for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Vtech phone set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice vtech phone set. Easy set up, clear sound and lighter weight . Delivery was the next day .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great cordless phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned t=VTech cordless phones for years and compared to other brands we tried sometimes, they're simply the best. Logical controls, long battery life (when not in charger), super extra features, excellent sound quality. Since we still use a landline (wife hates using a cell phone) it's important to have high quality phones in the house. We expanded the set to three phones and that's an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Phone system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system works well, you can hear better with the speaker on.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been searching all over for a decent affordable home phone. During my search I realized how freaking expensive home phones were and I didn't bother to go to Best Buy until I had to go in to get some printer ink. I found this product that for some reason no other store carried in stores. It's been great so far! The only down side is the volume. I wish the volume was way louder. The max volume should be a bit too much on every home phone, but in this case its definitely not. Also, they should keep in mind when making these home phones that they are being used at home with more than likely screaming kids. Overall, the product gets the job done at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra phone is really convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were very easy to install and are nice phones. It is nice to have the extra phone when you do not have a phone jack to connect an extra phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vtech cordless expsndable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the color of the phone and the features.The slim fit is a plus for us.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love everything about the Phone, it's very easy to use, the color, the sound, the price, at first I wasn't sure but I read a few Reviews and I said to myself if I don't like it I'll return it right away. But I'm so Happy I bought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Requires wifi Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if the product box for this item would offer more specifc information about what is required to make it work. It is hard to guess what kind of phone i'm buying (Voip; landline; needs wifi router, or just wifi connection) in 2025 and couldn't quite tell from the box!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic easy to use phone, replaced phone at the fire station. no issues

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Landline colorful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the quality & color. Light weight use to use & hold

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use, Price, Range

    Rated 4 out of 5 stars

    Does everything it says it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, initial charge took a lot less time than expected. Phone has excellent range, solid signal, and even the speakerphone works very well, and does not pick up background noise and drown out the conversation. A very solid phone for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a cordless phone. Modern nice looking. Very easy machine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two phones are contemporary looking. They are lightweight to handle. They fit neatly on an end table, night stand, desk, or dresser. The ringer is easy to adjust and hear. The push button dials are easy to push. It is easy to hear on the phone. All voices are clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    vtech cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is lightweight and easy to use. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Basic Cordless Landline

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cordless landline for use with my cable company's Triple Play bundle (which was cheaper than the Double Play or just plain iInternet service). This did the trick at a reasonable price. Has all the basic features I required. Rarely use it, since my mobile is my primary phone. It's a nice backup in an emergency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones aren't expensive which was a joy. They are reliable they look nice. Im just happy I bought them threw best buy they have the best merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. I love the color. It works great and it is cordless to take it everywhere in the house

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

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