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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,352 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Phone system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system works well, you can hear better with the speaker on.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Works wit hgood range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and set up without issue. Sound quality is good. Range reaches to the back of a 1/4 acre yard. Dowsides, the backlit is dim and the dialing tones are very short, almost clipped off. They seem to work. Also there is no way to plug in a headset as I can under the older Panasonic Wireless. BTW: it works with out interference with the Panasonic Wireless handsets system I have hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    GOOD QUALITY PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. We love it so much better than our last phone from Walmart. It is good quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Landline Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far,sound is very clear, answer machine works well, can not say much about programming voice recording, entering phone numbers into the phone directory is a bit tricky for me I tried to do it without the instructions. Overall it is a nice phone at a good price. It's a good landline!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    Great Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are absolutely great. They are a decent price, battery life is long and sound great. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Delivers Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cordless phone pair that delivers value and quality at a very good price. No set up required - handsets are already synced. Just plug and play right out of the box! Sound quality is very good, and handsets work throughput the house. Could be improved by rechargeable batteries that last a bit longer, but that's not a problem if the handsets are kept in their charging cradles. Very satisfying purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WITH MY VTECH CORDLESS PHONE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a VTech for the last 7 years and it is time to replace it. I knew I purchased the one I was replacing from Best Buy. I wanted to replace the original VTech Cordless Phone System with the same model because I do not need the answering machine that comes with so many models and brands. I found out that Best Buy had one in stock at the Goodyear Store. I arrived at the store at 10:00 am. As I walked in I was greeted and offered sanitizing lotion or face mask if I needed either. That was so great. The store was immaculate and I felt safe to shop. I asked where the cordless phones were and the gentleman ushered me to the correct area. I found the model I needed and was checked out and back into my car within 25 minutes. The phone was easy to install. VTech has added a lot of new features. Conference calling for one, looking sleeker and the perfect size. I use the wall mount which is one of the features that I really like. I will add more handsets soon because they can be used as an intercom between handsets. So many improvements and such a reasonable price. Everyone at the Best Buy is kind and helpful with a smile. I have shopped at Best Buy for over 30 years and that is because I know where I will be treated well as a valued customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones aren't expensive which was a joy. They are reliable they look nice. Im just happy I bought them threw best buy they have the best merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Holds Charge, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this. I've had a free landline with Comcast for about a decade that I've NEVER used. Basically it's for family only. Oddly, my wife's cell was in the shop for almost 2 weeks and this was all she had to use. She and her family talk a LOT every weekend, several hours at a time. It totally held the charge! Clear reception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception, easy to program, looks good. I was very pleased with the phone and all the features. Do not hesitate to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just in time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up. It’s the perfect size and I love the color. This product is well worth the price. I thoroughly enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Perfect phone system for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a large desk phone but it was taking up too much real estate on my desk. I needed something fairly inexpensive that didn't take up too much room but also looked good. I had not ever purchased anything vTech before but based on the other reviews, I gave them a shot. The sound quality is perfect and people can also hear me very quickly. I had to babysit a conference call on my day off so took the phone outside. I had no issues with the range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic easy to use phone, replaced phone at the fire station. no issues

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    A great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Vtech phone that I have purchased in the last 25+ years. I have always loved both the quality of the audio as well as the range on the phone as I attend to issues in and around my house. I appreciate the fact that your phones are long lived and more than stand up to the wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VTech CS5119 is average for a basic cordless phone. It has standard features like handset location, handset-to-handset intercom, a 50-entry phone book directory, quiet mode and a compact design. Having said that, it's very, very cheap, so if you're looking to spend the bare minimum on a phone for your home, this is actually a solid option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate this phone system. It works very well for my work-at-home purposes. It's lightweight and also small in size, so it does not consume a lot of space on my small desk. The reception is quite clear. And because I have two of them, I don't have to worry about carrying it around with me. I have one upstairs and one downstairs. I am very glad that I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good phone, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly ever use the house phone anymore so when the one I had finally died after years I really didn’t want to spend too much money on a replacement. So after searching around Best Buy I found this one and I’ve been very happy with it. You can’t go wrong getting this phone for just $20! It’s small , looks sharp and sounds crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. I love the color. It works great and it is cordless to take it everywhere in the house

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good size, it sounds great and listens to. It is of good quality, it is not heavy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good and good price easy to use nice color red

    I would recommend this to a friend
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