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Customer reviews

Rating 4.5 out of 5 stars with 2362 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,362 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Holds Charge, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this. I've had a free landline with Comcast for about a decade that I've NEVER used. Basically it's for family only. Oddly, my wife's cell was in the shop for almost 2 weeks and this was all she had to use. She and her family talk a LOT every weekend, several hours at a time. It totally held the charge! Clear reception.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Perfect phone system for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a large desk phone but it was taking up too much real estate on my desk. I needed something fairly inexpensive that didn't take up too much room but also looked good. I had not ever purchased anything vTech before but based on the other reviews, I gave them a shot. The sound quality is perfect and people can also hear me very quickly. I had to babysit a conference call on my day off so took the phone outside. I had no issues with the range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fulfilled our needs, works every well easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Landline Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far,sound is very clear, answer machine works well, can not say much about programming voice recording, entering phone numbers into the phone directory is a bit tricky for me I tried to do it without the instructions. Overall it is a nice phone at a good price. It's a good landline!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VTech CS5119 is average for a basic cordless phone. It has standard features like handset location, handset-to-handset intercom, a 50-entry phone book directory, quiet mode and a compact design. Having said that, it's very, very cheap, so if you're looking to spend the bare minimum on a phone for your home, this is actually a solid option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate this phone system. It works very well for my work-at-home purposes. It's lightweight and also small in size, so it does not consume a lot of space on my small desk. The reception is quite clear. And because I have two of them, I don't have to worry about carrying it around with me. I have one upstairs and one downstairs. I am very glad that I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Phone system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system works well, you can hear better with the speaker on.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good phone, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly ever use the house phone anymore so when the one I had finally died after years I really didn’t want to spend too much money on a replacement. So after searching around Best Buy I found this one and I’ve been very happy with it. You can’t go wrong getting this phone for just $20! It’s small , looks sharp and sounds crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good size, it sounds great and listens to. It is of good quality, it is not heavy

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    A great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Vtech phone that I have purchased in the last 25+ years. I have always loved both the quality of the audio as well as the range on the phone as I attend to issues in and around my house. I appreciate the fact that your phones are long lived and more than stand up to the wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    Homenaje phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice view and good equiment. Good value for price and quality. Higth eficiencia battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones aren't expensive which was a joy. They are reliable they look nice. Im just happy I bought them threw best buy they have the best merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Lightweight & Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation, lightweight and compact so it fits in small spaces. Sound quality of ring and voices is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Phone 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to setup & use. Good value & compact fir small areas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic easy to use phone, replaced phone at the fire station. no issues

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Battery life, Ease of use, Price

    Rated 5 out of 5 stars

    Great product, great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very simple to use. Can't beat the price. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Good, convenient phone set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $35 you can't beat this phone, base and remote phone with charger. Good range, sound quality, features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Nice features. Perfect size for home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. I love the color. It works great and it is cordless to take it everywhere in the house

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good House Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good sound quality and nice sleek design.

    I would recommend this to a friend
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