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Customer Ratings & Reviews

$44.95

Customer reviews

Rating 4.5 out of 5 stars with 2380 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,380 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    V-Tech cordless phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were purchased to replace an older set that just wore out after many years of service. The battery life is good, reception good and functionalality just what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price very good had gotten for mom she's 91 years old and easy usable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice wireless phone system. Extremely easy to setup - idiot-proof! And it works great. I admit I haven't setup or used the voicemail yet, but I've used the phones for long teleconferences and the battery lasts a long time and they are easier than a cell phone to set down on speaker mode, adjust volume, and switch the mute on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has very good audio quality. It rivals the old Western Electric dial phones for audio quality. The display is sharp and convenient and had little or no issues running thru the menu and setting up the phone. The ring tone selections to choose from could be greater but they serve the purpose. The caller ID is 2 lines so you see the number and origination point usually. The price was right for my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good and good price easy to use nice color red

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Handy and portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced and quality ok. Small and portable. Good range and coverage

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable land line phone with extra extension

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an old fashioned land line phone for an office/fax line, this one serves well, good price, works, looks good, compact and fits on our kitchen counter, wanted the satellite unit for another room. Have only had it a few weeks and used a few times but satisfied so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 2 phones wireless. Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Requires wifi Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if the product box for this item would offer more specifc information about what is required to make it work. It is hard to guess what kind of phone i'm buying (Voip; landline; needs wifi router, or just wifi connection) in 2025 and couldn't quite tell from the box!

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone does not function as expected. We understand your disappointment, and we apologize for any inconvenience it may have caused you and your family. Please note that the telephone system does not require a Wi-Fi router. You can directly connect it to a telephone wall jack. You may also contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Nice Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were easy to set up.The range is good, They are sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and clear talk.look good and have nice features.

    I would recommend this to a friend
  • Cons mentioned:
    Answering machine

    Rated 4 out of 5 stars

    I felt this phone was a competitve price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was comfortable buying V-Tech as 2 of the 3 I have owned in the past lasted a long time. ( 1 V-tech, the batteries died way too soon, one by one until I went from 3 handsets to O and to replace 3 batteries was not cost effective.) From the picture on the box I thought I was buying a phone with an answering machine since one base charger was larger than the other 2 chargers. But, when I got home, no answering machine so I went back to exchange. Same v-Tech with answering machine was not stocked in store, only available online, so bought Pansasonic. ( more expensive).. maybe a strategy on Best Buy's part to get a person to upgrade to a more expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It is red!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. My wife tends to lose these by leaving them outside in the elements, but it was inexpensive, attractive and, hopefully, being red she will remember to bring it back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read and operate. Very light weight.easy to change language.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone nice looking easy to use will purchase another one good price

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    V-Tech cordless phone /Perfect for the home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTech-CS5119-2 DECT Cordless phone is perfect for my home use. It functions well, was easy to assemble and activate. I also think it is an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with nice designe. Price does fit the quality

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice product for the price! It is very clear and has good range. The two handset is very convenient. I would purchase again and I would recommend if you are looking for a good quality product at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    VTech’s best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great price. Great sound. Does not take up much space.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    Well equipped as phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic phone that was needed because we have a land line with our new apartment.

    I would recommend this to a friend
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