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Customer Ratings & Reviews

$44.95

Customer reviews

Rating 4.5 out of 5 stars with 2375 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CS5119-16 DECT 6.0 Cordless Phone System for its ease of use, sound quality, and affordable price. Many appreciate the battery life and range, as well as the available features, color, size, and design. However, some customers have expressed concerns about the answering machine function, volume, voicemail setup, caller ID visibility, and display readability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,375 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    VTECH For Me !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially like VTECH phones. I am hearing impaired and they have excellent sound quality.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this phone before and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Wireless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful piece good quality very good sound easy to handle awesome color thank you

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Phones for a big house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phones i have ever had! Has caller id and multiple settings. Ringer can be easily heard. I have dropped multiple times and they have not broken. Also the speaker phone setting is great and comes in use alot. Very clear sound and stays charged for a long time. I would refer these phones to anyone. Their great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cordless home phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintains charge. Great product. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House phone win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the house. It's used often and the 2nd base is great for the top level.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great choice made!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cordless!!!! Can leave off of charger all day and it stays charged !!!!

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Home Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phone finally bit the dust. We bought this new one and it is great. It looks nice and all the functions are easy to use. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for a great price. Works well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with this phone and its low price. I only wish it had a "traditional" ringer tone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Not at all complicated! Easy to use . And GREAT color.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Clear sound and long range connections.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad product from Vtech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a poor product by Vtech. I only used the phone less than 5 times since it was connected in January . It worked in the first 3 times , but the last couple calls that I received was noisy and not clearly at all . I could not hear what the caller was saying and she could not understand what I was saying either . This is a DOA product , but Best Buy stated that their return policy is 15 days. Since I was unable to connect the phone technically so I needed to wait for my children to do the job when he came to see me in January . I explained to the rep about my problem and asked for exception to return this product to Bestbuy for refund, but he declined . I called VTECK, but the phone option could not get me to the right department with the right issue . I am very dissatisfied with this purchase and I will not buy Vtech product anymore and will not like to be a customer to Best Buy either in the future . My previous cordless phone set was made by Panasonic which we used for more than 15 years .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Vtech Phone 2 handsets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vtech has long been a leader in phones. Great sound and operation. Affordable price for good product.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Purchase, it has a long range, is light and strong at the same time. Very good buy! I recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great value. Bought this set for use in a small office and warehouse. Ergonomically comfortable and easy to use. Good range. Has all the features needed. I would highly recommend this set and will add additional handsets as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great land lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd set. Can’t beat the quality and price We suggested to our friends that bought theses phones as well. Priced right for a good quality phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, easy to read and answer, perfect ring tone.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Great phone. Clear sound, good range.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, inexpensive, and because it's red, it's easy to see when I just toss it on my bed, as I often do. The sound is clear, and the range is good. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Sleek design. Would defiantly purchase again.

    I would recommend this to a friend
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