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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1837 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,837 reviews
  • Pros mentioned:
    Color, Price

    Rated 5 out of 5 stars

    This telephone exceeded my expectation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to add few extensions to my landline in my house, but I don't want to spend a lot of money, so I compared all the different brands sold by Best Buy. This one caught my attention, its red and black and very reasonably priced. I took it home, plugged it in and immediately, I was able to receive and make calls.A great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this set since went back to have a land line on VOIP, they are good, nice range, sleek design and loud enough ringtone. Messages are easy to get, is self explanatory, I like it even that we do not use our landline too much.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color easy to use just great nice and light too

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    Works for Seniors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 82-year-old mother and she loves it. We got the red one she really loves the color and the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Home Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design with pleasing aesthetic. Manages all my home connectivity needs. Checks the box for modern features. Wireless range is decent along with battery. I keep answering machine in kitchen and the other handset in bedroom. Great value on offer from BB for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, crystal clear call quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTech phones have been quietly making its name as quality home phone products. These were purchased in a pretty high tech home, and its distance from base, battery life, and crystal clear call quality are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Answering machine, Sound quality

    Rated 5 out of 5 stars

    Basic phone that works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answers well. Sounds well. Mic works well. Overall swell.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to find

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system for my parents in Red so they could find it. It came with one, but I bought 2 more to expand. I've bought VTech before and love them! This phone is light and easy to carry, its slim enough to put in your back pocket and easy on the hands...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Bright Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is exactly what we need to replace an old land-line phone. It's easy to find, being red. My only complaint is that accessing message replay is a little difficult - but maybe I just need to learn how better to do it.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Small office phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a large office phone system and needed and extr line with just a couple phones. It’s perfect for what I wanted! Red color makes it different from the other one! Very well pleased. I buy all my electronics from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Answering machine

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it,because it has voice mail. I like the color.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Answering machine, Price

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these phones. It comes with everything we needed, wall mount, 2 phones and answering machine. Great price. There were lots of sets with more phones plus way more money, was so thrilled to find this on a bottom shelf. We’ve had V Tech phones before and have been satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    AWesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone very reliable and easy to use the price is very inexpensive and the instructions in putting it together are very easy. I definitely tell friend and family about this item. A very easy way to get connected with love ones.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red is her favorite color, but range matters!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone performs well within my 1800-square-foot home. The color is pleasant to look at, being different from the typical silver, black, or white colors that are so prevalent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wemonitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, speaker phone, great range, convient intercom. 4 way recording machine control doesn’t respond like it should, many directional presses before responding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    AVERAGE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy set up. Volume not great, a lot of static on the line. (previous phones did not have this issue.)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    This awsome yelephone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent. I love the color, and the sound is awsome. I can hear others speak clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone. Very Attractive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this phone. It is very attractive and easy to use. A definite plus to my home I love the color.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best choice for a phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no regrets for purchasing this phone. It received great reception throughout my 1300 sq ft house, was very easy to install on the wall, and is very comfortable to hold. I usually use the speakerphone option so that I can multitask while on the phone and it is clear for both me and the person on the other end. The red is a great color choice too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were due for an upgrade on our old answering machine! This is great. All in one and we have used VTech phones for years. Easy set up! And second phone is awesome also, added line upstairs.

    I would recommend this to a friend
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