Customer Ratings & Reviews
- Model:
- CS5129-26
- |
- SKU:
- 5180812
Customer reviews
Rating 4.4 out of 5 stars with 1837 reviews
(1,837 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 4 out of 5 stars
Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mother and she loves it. Price was decent
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Pretty Red, easy set-up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. Feels very light weight and you absolutely need 2 handsets as the charge doesn't last all day. They're very pretty and easy to use.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
PHONE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that this phone was sensibly priced. I needed a new cordless phone.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Color
Rated 5 out of 5 stars
Great home phone.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked all the personalization in the phone ringers and all the functions that it provides. Plus I love the color. Makes it easy to spot the handset.
I would recommend this to a friend Rated 4 out of 5 stars
VTech phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a set of the same kind of phones that was giving us troubles. (We had used them for about 5 years.) It was likely just the batteries but it turned out it a new set of phones isn't much more than two new batteries. This is a good product. The phones work well and it has a built in answering system.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
cordless phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good phone but no back light on display easy to use
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Items work great and have improved the quality of my life.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Cordless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, fast delivery, good quality, reasonable price
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great phone for the price. just what I was looking for.
I would recommend this to a friend Rated 4 out of 5 stars
home phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does everthing I needed it to do. should set the number of rings for more (set for 2 rings) cna't get to the phone before answering mach gets it and you can't read the number after the rings display goes dark.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Online purchase and store pickup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was on point. when I showed up to obtain my purchase it was ready. Quick and easy. The phones work great.
I would recommend this to a friend - Pros mentioned:Color
Rated 2 out of 5 stars
Don't buy this phone - spend $10 more
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this phone. The range of the cordless device is limited to the room where it is plugged in. This very limited feature cancels out any other benefits of this phone. I bought it because it was the cheapest one in Best Buy and it's cute - red - very cute. Bad idea. I wished I had spent $10 more and gotten a better model. It is seriously annoying to be limited to 1 room in my house when talking on the phone. If I go to the next room, the caller cannot hear me & thinks I have been disconnected. Really annoying. The other features seem fine, but that doesn't matter when I'm tied to the room where it's plugged in.
No, I would not recommend this to a friendBrand response from VTech_Support
Posted .Your experience is not typical. Most users can roam around their homes, even taking the phone outside without losing signal. However, as each environment is different. Try installing the base in a different location, if possible. Your comments are appreciated.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great landline for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice, great price and easy to use. Recommended.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone fir simple use; to have an emergency line in the house. It serves its purpose. It's easy to use and easy to program or set up voice mail and your directory.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These phones have great features, and the clarity and sound are great!
I would recommend this to a friend Rated 4 out of 5 stars
Good little phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, but is so light that it is easy to knock it over while grabbing hand set or replacing same.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Pros mentioned:Answering machine
Rated 5 out of 5 stars
Great cordless phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed the extra headset. Digital answering machine is a plus as well.
I would recommend this to a friend Rated 4 out of 5 stars
VTech Cordless Phone w/answering system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Replaces a similar one that died after a storm.
I would recommend this to a friendRated 5 out of 5 stars
I have no title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got good service at best buy. I am happy and please with my phones.
I would recommend this to a friendRated 4 out of 5 stars
does what it is supposed to easy install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i need one more handset to complete it but i cannot locate one separate from a base unit.
I would recommend this to a friend


