Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Clearance
$44.99
Save $14.96
Comp. Value: $59.95

Customer reviews

Rating 4.4 out of 5 stars with 1837 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the CS5129-26 DECT 6.0 Cordless Phone System, particularly praising its ease of use and excellent sound quality. Many appreciate the phone's price, color options, and answering machine functionality. Some customers have noted concerns with the volume, caller ID display, and lightweight feel of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,837 of 1,837 reviews
  • Rated 5 out of 5 stars

    Cheerful phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.- Easy to use, pretty, and easy to read keypad and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as pictured the telephone cordless system in red

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my purchase and arrival of item arrived on time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screw Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screw Best Buy! I purchased this phone online, and because I used PayPal for my payment, Best Buy canceled my Best Buy Credit Card, for lack of use! I’m done with them!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    awful phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this phone. I bought this because my other Panasonic phone stopped working after 4 years. I liked the red color too. But talking on this phone is a nightmare. I am constantly hanging up on people because my cheek hits the off button. I am returning in at once. Its not comfortable to use because of this poor design. I have to hold it off my face. Forget about holding it for a second with your shoulder if your hands are busy- instant hang up!

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Thanks for your comments, although we don't often hear from others about their cheeks hitting the off button. We'll pass on your feedback to product management. VTech

  • Rated 5 out of 5 stars

    V-tek phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this purchase - love the red color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VTECH Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Black & Red for the GA Dawg fan. It works great on the AT&T cellular phone (the new version of the landline).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice looking phones and happy with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor display quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mom, it's a decent phone, but the display screen is difficult to see, she has to wear her glasses everytime she makes a call due to poor backlight. Sound quality could be better. Short battery life too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wouldn't purchase again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is not easy to use or navigate through the settings

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Display Weak !!! But Great Phone Anyway

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Company & Name !!! Just Expected Quite A Bit More...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a very good phone. It is an average phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so so phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so so equipment - not very good -would not buy again -

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    Can do better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality, digital numbers on screen are too small. Phone is very slippery, Set up is not easy for answering machine. Overall not happy, item was so poor sound, had to be returned.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 2 out of 5 stars

    Not a good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones don't charge fully. Nor do they stay charged. Very frustrating! I have bought this brand before but this particular product doesn't match up to their others.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Please call VTech support @ 1-800-595-9511. We want you to be happy with your purchase. VTech

  • Rated 2 out of 5 stars

    Fred

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are nice, but they are not expandable as stated.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi Fred,

      This phone is an expandable model The accessory model number is CS5109-16.

      You can buy the accessory handset on our website.

      https://www.vtechphones.com/store/pd/3506/CS5109-16-Accessory-Handset-with-Caller-ID-Call-Waiting

      regards vtech-babymonitors

  • Rated 1 out of 5 stars

    Headset screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The level of screen light its horrible. Do not recommend to buy this phone if you have vision problem. I was not able to change the brightness of the headset screen. The worst part that its too late to return, this phone was a Christmas gift and I made this purchase in advance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone set in Sept. 2016. I need a new phone, it's Feb 4, 2017. It's a piece of plastic junk!

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Your phone has a one year limited warranty. Call 1-800-595-9511. If there's a problem, we'll take care of it. VTech