Customer Ratings & Reviews
- Model:
- RM5754HD
- SKU:
- 12180880
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Baby Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor I have purchased. Easy tomuse and set up
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Great, safe Baby Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great baby monitor this one is one that is hard to hack into, a concern for parents.
I would recommend this to a friendGreat monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has worked better than we could imagine. The clarity is amazing.
I would recommend this to a friendSo cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good option connect with kids out at home. And soo beautiful device
I would recommend this to a friendNot worth the hassel:
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handheld kept disconnecting from the camera itself, therr were times when my child woke up and we had no idea since it disconnected. Everytime we needed to use it it had to be paired and sometimes reset.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Waste of money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy it!!! Works for a bit then looses connection all the time even tho I have good internet and I have to always have it connected on the charger or else only lasts couple of mins “charged” or on!!! Sucks!!! I guess we get what we pay for lol
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Baby
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve made works great never had a issue
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system to watch the dogs in house. We love it!
I would recommend this to a friendGreat for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this camera. I like the option of not having to sign up on an app.
I would recommend this to a friendSmart monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my soon to be granddaughter so she could be safe
I would recommend this to a friendGood Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple installation and connection to app on Iphone.
I would recommend this to a friendIt’s Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute pic eve of junk, spend more money and get aiming better. Picture quality is terrible, battery life is terrible, Field of view is terrible, it’s just terrible.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Worth checking out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good purchase for the price (got it on sale). Good quality video and ability to watch through an app on the phone
I would recommend this to a friendWorst baby monitor ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage never connects and when it does it randomly stops the connection. Super disappointed….
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
VTech camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My camera came broken and does not rotate at any angle!
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Wont rotate
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped rotating and we are gonna have to take it back for an exchange
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good . Speaker broke on us and I’ve only had it about 2 months . Dont even waste your time .
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Good quality , Inexpensive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality, easy to install. Down side battery does not last long with monitor but overall a great product.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Thank you for your kind words and positive feedback! We are delighted to hear that you are enjoying our app and its features. We appreciate your support and trust in V-tech. Thank you for choosing us!
Read before you buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera hooks up easy. Monitor is mediocre at best Ive git 250mbps wireless internet (500mbps hard line). With my gaming router, i get closer to 450 wireless, but as a rule of thumb I always cut wireless speed in half for reality sake. The app and the monitor are constantly blurry and need to be reloaded before its clear. Lets talk hardware. The monitor use to have a spring loaded kick stand that held it upright on my nightstand. Within 2 months, that spring loaded broke. Vtech did NOT warranty it and was not even willing to listen to me. They said since i didnt buy it (it was a multi-gift from a few family members that joined their money together to get it for us as a baby shower gift). Eithin 8 months of buying (2 months of use), that kickstand broke. They told me they dont stand behind their product and it mist have been broken by abuse. It wasnt. It never moves off my nightstand. Now comes the battery. 9 months in and the battery will hold maybe 3 or 4 hours before it dies. This product is great in thought. And the 1st 30 days are great. But it doesnt last and their customer support is absolute garbage. Wish i could share screenshots of their response. Will NOT replace this with another VTech product. I do not trust them.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Woks Great .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to connect to cell phone for dummies / but it can be done by knowledgeable person . Photo/ video is very small on cell phone . actually works as promised ,clear picture/reception
I would recommend this to a friend