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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 132 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers appreciate the Smart Wi-Fi Video Baby Monitor's overall performance, with many saying it works as advertised. The screen size and video quality are also well-received, with users expressing satisfaction with the clear image. However, some customers have reported issues with connectivity, noting that the monitor occasionally loses connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 132 reviews
  • Pros mentioned:
    Night vision
    Best Buy Employee

    Rated 4 out of 5 stars

    Great camera

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this setup as it has music, sleep machine with lullabys and nature sounds, as well as a built in night light. The only reason i gave it 4 stars instead of 5 is the UI for the app has issues. Sometimes i cant turn the chimes off my phone when camera is in use which is problemstic ehen im working and she is home using the canera fir baby.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Parent unit plus wifi on the phone unit. Plus cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture. I like that I can see my child from open water on a boat. As long as I have internet on my phone and or tablet. The parent base last only about 2hrs. But you can grab your phone and check right back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture quality and night vision love that I can turn the night light on from my phone and can see my son at all times no matter where I am

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought to replace another brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after a horrendous experience with another brand, named something like Eugly. That one had a myriad of issues for almost twice the price and I needed somthing that would just work. This one so far works really well. Im curious how it will hold up based on other reviews and I’ll come back and edit my review if anything changes. For the price its a a lot of value. I like that theres both the monitor and the option to view on your phone. The nanny uses the monitor and if our parents come they can too. We can check from wherever we are which is exactly how it should be. Again great value.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support vtech-babymonitors

  • Rated 4 out of 5 stars

    VTech Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feed is a little grainy, but overall a good monitor. The built in nightlight is a useful feature.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was scared after reading the reviews but I haven’t had any problems so far. Connects well with the parent monitor and the phone too. While I’m at work I can see when she is sleeping in the crib.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, easy setup. It can lag a little at times and be sure to read all directions first because you have to charge the battery for 12 hours before setup.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good quality, overall average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality andbm connectivity with the provided screen, but once you connect 6o wifi, freezes a lot, and I have very fast wifi in my home. Unit doesn't have any camera controls to move the lens when remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Seems well made and durable. Picture quality is good for daytime.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far , great night vision plays songs works great day or night my son and his wife love it for their newborn.You can see and hear everything going on in the room highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift, friend loves it & said it works perfectly

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 4 out of 5 stars

    straight forward

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful especially if you are far away from your bedroom. video is I would say average but good quality for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Love the night light and sound feature. It's a camera and sound machine in one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Baby can

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used for my son and the quality is awesome and lasted me a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a 5 but not terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app doesn’t work and not scanning. But other than that screen and camera are pretty clear

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but battery life could be longer. Easy to set up to wi fi on phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should no problems :) Has good mounting bracket that helps get the perfect view.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this monitor quite a bit! I especially like the option to have both a remote monitor and the option to have the app on my phone. I didnt like the monitors with app/phone only options. 4 stars because I thought I should be able to adjust the camera from the remote, but you can only manually adjust the monitor, which is minorly irritating to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this camera, but it’s super zoomed i

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this camera, but it’s super zoomed in, so it needs to be installed somewhere high and far. Also, the top light that comes in the monitor is super bright and is bad when I’m trying to sleep, but I kinda blurred up with a black marker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Baby cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because you can see it even if youre at your work.

    I would recommend this to a friend
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