Customers are positive about the video quality, app, night vision, clear picture, and ease of use of the Smart Wi-Fi Video Baby Monitor. They appreciate the excellent video quality, easy-to-install app, great night vision, clear picture and reception, and user-friendly interface. However, customers are negative about the battery life and connection issues. They complain about the short battery life of the parent base and the frequent disconnections between the handheld monitor and the camera.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 130 reviews
Pros mentioned:
Price
Rated 5 out of 5 stars
Bought to replace another brand
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this after a horrendous experience with another brand, named something like Eugly. That one had a myriad of issues for almost twice the price and I needed somthing that would just work. This one so far works really well. Im curious how it will hold up based on other reviews and I’ll come back and edit my review if anything changes. For the price its a a lot of value. I like that theres both the monitor and the option to view on your phone. The nanny uses the monitor and if our parents come they can too. We can check from wherever we are which is exactly how it should be. Again great value.
I would recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support
Pros mentioned:
Ease of use, Picture quality
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good camera, easy setup. It can lag a little at times and be sure to read all directions first because you have to charge the battery for 12 hours before setup.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Connection
Rated 3 out of 5 stars
Good quality, overall average
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality andbm connectivity with the provided screen, but once you connect 6o wifi, freezes a lot, and I have very fast wifi in my home. Unit doesn't have any camera controls to move the lens when remote.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Very good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Seems well made and durable. Picture quality is good for daytime.
I would recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Love it!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only complaint i have is the parent unit battery life, but it is not the worst in the world. I love the monitor, and will use it for years to come
I would recommend this to a friend
Pros mentioned:
Night light
Rated 4 out of 5 stars
Buy again
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased as a gift, friend loves it & said it works perfectly
I would recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you, -VTech Support Team
Rated 4 out of 5 stars
Overall it’s pretty good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, it’s a pretty good monitor. I like the alarm it has on it. When your baby is crying it will beep and you can set all sound levels and sensitivity. The only downfall of this monitor is the temperature does not read correctly at all.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
straight forward
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very useful especially if you are far away from your bedroom. video is I would say average but good quality for the price
I would recommend this to a friend
Pros mentioned:
Night light, Picture quality
Rated 5 out of 5 stars
Great camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent so far , great night vision plays songs works great day or night my son and his wife love it for their newborn.You can see and hear everything going on in the room highly recommend.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Baby can
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used for my son and the quality is awesome and lasted me a long time
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Not a 5 but not terrible
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The app doesn’t work and not scanning. But other than that screen and camera are pretty clear
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Good for price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well but battery life could be longer. Easy to set up to wi fi on phone
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Big display is the begining
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Piece of mind is priceless, with this camera you get that, big screen to watch your baby
I would recommend this to a friend
Rated 4 out of 5 stars
We love it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We really like this monitor quite a bit! I especially like the option to have both a remote monitor and the option to have the app on my phone. I didnt like the monitors with app/phone only options. 4 stars because I thought I should be able to adjust the camera from the remote, but you can only manually adjust the monitor, which is minorly irritating to me.
I would recommend this to a friend
Rated 4 out of 5 stars
Great camera
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this setup as it has music, sleep machine with lullabys and nature sounds, as well as a built in night light. The only reason i gave it 4 stars instead of 5 is the UI for the app has issues. Sometimes i cant turn the chimes off my phone when camera is in use which is problemstic ehen im working and she is home using the canera fir baby.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Baby cam
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it because you can see it even if youre at your work.
I would recommend this to a friend
Rated 5 out of 5 stars
I really like this camera, but it’s super zoomed i
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this camera, but it’s super zoomed in, so it needs to be installed somewhere high and far. Also, the top light that comes in the monitor is super bright and is bad when I’m trying to sleep, but I kinda blurred up with a black marker.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great camera for the price!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I purchased to keep an eye out on our 2 year old daughter while she slept in her room. We love this! Pretty clear picture for the cost as well! Audio is clear as well. We can recommend this camera to anybody looking for a webcam without breaking the bank.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Vtech baby monitor
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, clear video, able to connect to phone and view through there. Only downside it stopped working after 2 months of use and only turned on about 10 times total in that time frame.
No, I would not recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you, -VTech Support Team
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great camera with monitor
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used this in the past and they have made some significant picture quality changes in my opinion. The battery life has also improved. We love this product!
I would recommend this to a friend
Brand response from VTech Baby Monitors Team
Posted .
Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.