Customer Ratings & Reviews
- Model:
- RM5754HD
- SKU:
- 6474198
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the video quality, app, night vision, clear picture, and ease of use of the Smart Wi-Fi Video Baby Monitor. They appreciate the excellent video quality, easy-to-install app, great night vision, clear picture and reception, and user-friendly interface. However, customers are negative about the battery life and connection issues. They complain about the short battery life of the parent base and the frequent disconnections between the handheld monitor and the camera.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, easy setup. It can lag a little at times and be sure to read all directions first because you have to charge the battery for 12 hours before setup.
I would recommend this to a friendGood quality, overall average
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality andbm connectivity with the provided screen, but once you connect 6o wifi, freezes a lot, and I have very fast wifi in my home. Unit doesn't have any camera controls to move the lens when remote.
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint i have is the parent unit battery life, but it is not the worst in the world. I love the monitor, and will use it for years to come
I would recommend this to a friendOk when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is great when it works. The issue is, we tried to use the app, and now the item no longer works. It would not connect to WiFi despite me following the directions. After that it will no longer connect to itself. Tried factory resetting and everything else for the last two hours. The paperwork and support is absolutely no help either. If you don't touch anything though the device works and works well. My advice is if you get this don't touch any settings when you get it working.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Love the night light and sound feature. It's a camera and sound machine in one!
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Seems well made and durable. Picture quality is good for daytime.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Overall it’s pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it’s a pretty good monitor. I like the alarm it has on it. When your baby is crying it will beep and you can set all sound levels and sensitivity. The only downfall of this monitor is the temperature does not read correctly at all.
I would recommend this to a friendBuy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift, friend loves it & said it works perfectly
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent so far , great night vision plays songs works great day or night my son and his wife love it for their newborn.You can see and hear everything going on in the room highly recommend.
I would recommend this to a friend- Pros mentioned:Screen size
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product, excellent image and definition. recomendable
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Video quality
Great baby monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera. It gets the job done & i can also snap photos or record if baby is doing something funny while in her crib. The night vision feature works fairly well also.
I would recommend this to a friend straight forward
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very useful especially if you are far away from your bedroom. video is I would say average but good quality for the price
I would recommend this to a friendGreat security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This V-Tech Smart Wi-Fi Video Baby Monitor is of great quality. So easy to set up and the picture quality is great. Night light is a feature I really like for use in baby's room. Nothing to dislike about this product.
I would recommend this to a friendBaby can
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used for my son and the quality is awesome and lasted me a long time
I would recommend this to a friendNot a 5 but not terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app doesn’t work and not scanning. But other than that screen and camera are pretty clear
I would recommend this to a friendGood for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but battery life could be longer. Easy to set up to wi fi on phone
I would recommend this to a friend- Pros mentioned:Overall performance, Screen size
review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for a baby shower gift and my niece loves it. Picture is clear and big enough to view
I would recommend this to a friend - Pros mentioned:Screen size
Big display is the begining
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of mind is priceless, with this camera you get that, big screen to watch your baby
I would recommend this to a friend We love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this monitor quite a bit! I especially like the option to have both a remote monitor and the option to have the app on my phone. I didnt like the monitors with app/phone only options. 4 stars because I thought I should be able to adjust the camera from the remote, but you can only manually adjust the monitor, which is minorly irritating to me.
I would recommend this to a friendI really like this camera, but it’s super zoomed i
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this camera, but it’s super zoomed in, so it needs to be installed somewhere high and far. Also, the top light that comes in the monitor is super bright and is bad when I’m trying to sleep, but I kinda blurred up with a black marker.
I would recommend this to a friend
