Customer Ratings & Reviews
- Model:
- VM2251
- SKU:
- 6205800
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the picture quality and ease of use of the Video Baby Monitor with 2.4" Screen as exceptional features. The night vision capabilities also receive high praise, along with the monitor's range and affordability. However, some users express concerns about the battery life, suggesting it could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Weak range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent video quality, range is not great did not reach from nursery to bedroom
No, I would not recommend this to a friend - Cons mentioned:Battery life
Horrible!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot make out anything in the screen, so you can’t tell if it’s your child or a teddy bear or where the child even is. Does not hold a charge, will die in an hour of being off the charger. Only thing that actually works is the sound on the monitor.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience that this may have caused you.
Your monitor should not have behaved as you explained. We would like to help but there is no contact info for us to reach you. In order to serve you better, please contact us by email to [email protected]. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement.
Thank you again for bringing this issue to our attention. We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Didn't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got it home I realized it was not a wireless unit and couldn't use it for what I needed.
I would recommend this to a friendgets the job done
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for travel, small screen picture isn't great, but good for the price.
No, I would not recommend this to a friendLow battery and range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is good but the battery does not last long at all and the signal does not go very far so you have to stay pretty close by to the babies room. The monitor is downstairs in my house and the signal does not reach in some parts of my upstairs
No, I would not recommend this to a friendNo recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my toddlers room. Screen is not very clear at all!! Especially at night - it gets blurry. The screen is also really small and the camera doesn’t move at all.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer, thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience that this may have caused you. This is a basic video monitor with a 2.4" screen and a fixed camera designed for people only wants minimum monitoring functions and lower cost. For a larger screen and pan&tilt camera monitor system, our VM5262 may be a better option for consideration. Should you require further assistance with your monitor's issues, please reach out to us by email to [email protected]. We will work with you to resolve all of your product issues. If product is deemed defective, we can help you on a speedy replacement. Regards, VTech Support Team
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t get the good reviews on this monitor. I’ve owned two other monitors that were far superior to this one. The night vision is awful and the timer feature stopped working after two days. I confused the return period or I would have taken this back. It’s way too expensive to have such poor video quality. Skip this one and spend a little more for a much higher quality product. Total waste of money.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear CaliMom, thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience that this may have caused you. Your monitor should not have behaved as you explained. We would like to help but there is no contact info for us to reach you. In order to serve you better, please contact us by email to [email protected]. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention. We look forward to hearing from you so that we can help to make it right. Regards, VTech Support Team
Don't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor freezes up. Was great at first. Not even a month and it quit doing its job. Went to try to exchange and wasn't able to. So THERE'S MY MONEY right down the toilet.
No, I would not recommend this to a friendBaby monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it freezes and can't see when baby moves.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer, thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience that this may have caused you. Your monitor should not behaved as explained. We are eager to help with your reported product issue but there is no contact information from your post here. Please reach out to us by email to [email protected]. We will work with you to resolve all of your product issues. If product is deemed defective, we can help you on a speedy replacement. Regards, VTech Support Team
Not good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this two months ago and is not working . Its making weird noises . Would not recommend it unless u pay to get the insurance. Over price with insurance
No, I would not recommend this to a friendTerrible camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought camera on Black Friday and by Sunday the camera was so dark you couldn’t see anything on the camera
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to work. I have called tech support and been on hold!! Would not recommend this product!!!
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Kassie,
Thanks for your review and we are sorry to hear that you have experienced product issues with the monitor received. We can help but there is no information for us to contact you. Please reach out to us by email to info@vtechphones.com. We will work with you to resolve the product issues. If the product is deemed defective, we will help you on a replacement unit. Regards, VTech Support Team
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video monitor and camera won’t connect. Moved them away from all WiFi products and they just don’t connect.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Veronica, thanks for your feedback and I'm very sorry to hear that the monitor you have received didn't work as expected. As there is no contact information for us to reach you, please contact us by email to [email protected]. We will work with you to verify the cause of the product issues. If product is deemed defective, we can help you with a speedy replacement. I look forward to hearing from you. Best regards, VTech Support Team
Don’t love this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is not good for the price of this item. Don’t like this product
No, I would not recommend this to a friend- Cons mentioned:Battery life
Basic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re not wanting anything too crazy then this is the camera for you. I got this from my baby shower and I use it all the time. The only thing I could say about this camera is that the battery doesn’t last long if I’m up and about my home. But I mainly use it in my bedroom when my son is sleeping at night.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Battery life
Horrible Battery Life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a project nursery camera but the charging port went so because I had the geek squad protection on it I got my money back. I decided to go with this baby monitor as there really weren't a lot of options otherwise that fit my needs on not being wifi enabled. Quality of the picture is great but the battery life while unplugged is horrible maybe lasts 1 -2 hours and if I'm downstairs doing thing around the house and the baby is sleeping upstairs the last thing I want to have to do is go and relocate the cord so I can plug it in to charge again. I dont reccomend this if you have to disconnect from the charger. I wish I was able to keep my prior camera set.
No, I would not recommend this to a friend Deceptive-confusing spec
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bold paragraph title: "Monitor the temperature in your nursery" Then it confesses that the temperature sensor is on the parent unit...
No, I would not recommend this to a friend