Customer Ratings & Reviews

I love using my Wacom. It’s so much easier than using the mouse and no more wrist pain.

Obviously many satisfied customers here, I envy them. What bothered me about it was that the three suites of software all require separate sign up and registration, though they are "free" -- i.e. included in price. You need to include your serial number. If you think you're going to find that on your box, guess again. Not a number that will be accepted anyhow. Some of the registration software blocks your progress and tries to get you to sign up for driver update software for your desktop/laptop at $10 a month. This is the last thing you need when you are struggling to get the thing operational. Bottom line is I found it extremely difficult to get it operational and impossible to get the software to work. It does work, after a fashion, with windows ink workspace. Since I see many people here very happy with it I can only consider my own deficiencies. But really. I built the computer I'm typing on and installed everything on it, I'm not THAT stupid. But apparently stupid enough not to like this hardware software. They could make it easier. They could make a system that boots up plugs in and offers basic serviceability with or without all the separately registered products.

Worked well for a while but it has serious issues with Mac compatability and ultimately I'm gonna need a different product. Works great for pc though.

Beware Mac users. Express keys do not work on Mojave. And it's a frustrating, time-consuming experience trying to get help from customer support. Simple answers are not provided. Wacom needs to create a new driver/firmware to correct this problem. Apple released Mojave on September 24, 2018. Why is Wacom delaying the fix for the Intuos? Also, before buying this Intuos Small, I purchased the Intuos Pro Small and returned it after the CD rejected driver installation because it said it would not work on software prior to 10.6 and my operating systems are 10.12 on MacBook and 10.14 on iMac. Also, the small Pro has a battery while the medium and large models do not. So, given the battery and message from CD rom, Wacom is selling 5-year old models to unsuspecting customers who believe they’re buying new technology. Why would Wacom upgrade medium and large, but not small? I believe I know why. Do you?

Adequate. Works with Photoshop. Takes a while to get used to.

Not bluetooth compatible with windows 7 Item returned.