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Customer Ratings & Reviews

Your price for this item is $299.95

Customer reviews

Rating 3.8 out of 5 stars with 38 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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63%would recommend to a friend

Customers are saying

Customers recognize the One 12 (2023 Version) 11.6” Pen Display Drawing Tablet as a reliable drawing tablet. Customers appreciate the smooth drawing experience and the lack of crashing issues. They also find that drawing is smooth with no lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Pros mentioned:
    Quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Wacom One 12" drawing tablet, on PC

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet itself is a very light table and made of plastic, the screen is decent resolution, and the refresh is just enough. The quality is there, the tablet and drivers work great when they are installed right and are running properly. The biggest issues I have had were the driver, and connections. On a PC, that does not have usb-c lightning or usb-c displayport you need the adapter from wacom as well located in my second picture for it to work, plug one end into the usb on the motherboard and the other to the hdmi output on the gpu/graphic card. It is called " Wacom One 3 in 1 cable " you will have to order from Wacom, it is like 50 bucks and will necessary to use the screen as a display, without it the screen act like a large touchpad mouse on PC. Most laptops don't have this issue if they have c-ports. After that the drivers installed and worked properly, and the tablet has been amazing at drawing and being used just a touch screen for my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wacom one digital art turnaround time is faster!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect travel size and much less wiring than the wacom pro 16" I currently have, it's smooth to draw on and does not crash like my old one did. It captures the details perfectly without being too overdone. Attached my latest art commission as an example of the quality art it allowed me to put out in a 3 to 5 day turnaround. Seriously a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game-Changing Tablet for Lightroom and Photoshop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with this tablet's performance, especially in Lightroom and Photoshop. The included pen works seamlessly, eliminating the need for a mouse or trackpad. Its functionality has exceeded my expectations, and I look forward to utilizing it for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Welcomed Wacom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wacom finally updated their budget line with must-have features that make this tablet a star. All I had to hear was "laminated display," and I knew what I'd be buying. While it is (marginally) smaller than the first gen of Wacom One, it makes up for it with many additions. I won't draw out this review writing them all. What I like: -Laminated display! -100% sRGB -Fits easily on a computer desk -Great build quality -Ability to adjust display settings on the tablet itself What I don't like: -3 way cable not included, despite the fact most non-Mac users won't have a DP-alt enabled USB-C port. And the cable isn't available at physical stores, nor is it cheap. -Pen feels like an ergonomic downgrade -It seems a tad overpriced. All things considered, it's a great display tablet. Many people hate this brand due to the pricing, but Wacom is the only brand I trust to have products that last a long time, with drivers compatible for current and future systems. I'm the guy willing to pay extra for that, what can I say? This tablet is a joy to draw on. I'm getting rid of my bulky, 20lb display tablet that was awkward and exhausting to use. This Wacom One is all I need, especially given I'm not a professional artist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They changed the wires

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wacom one started acting up so I tried to use my warranty and it came to find out my model of the Wacom one was no longer sold so I had to get a gift card. This was the replacement model. For the price, it’s terrible because for the price of the previous model I was able to get 13 inches but for near the same price I could only get the 12 in and that makes a huge difference in terms of real estate. Then they changed the wires to usbc which would be cool… if my computer was actually compatible with it. So ended up having to return it and go for the cintiq and pay a difference of 270 to get a Wacom model that will actually work with my computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    No USB-C Port ? Probably not worth your time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gorgeous device, but haven’t been able to use it at all since I now have to wait on the $60 adapter cord from Wacom. My Best Buy did not have one readily available, which is quite unfortunate considering the pricetag on the tablet itself. Take this warning & others like it seriously- lest you be disappointed like me!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very user friendly, fast and lightweight!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MEh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meh it's ok, prolly should got bought one the doesn't need to be linked to a computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this tablet not very user friendly. We have yet to get it to work with a computer or a laptop. We finally got it to connect to a phone but have not been able to get it to work beyond that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use with Photoshop and it’s great. I did have to get the special $50 cord for it to work with my computer, even though I have the USB port. It works well and is way better for drawing than my mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Art tablets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely good ! Best buy helped us find the best one compared others for us super helpful and glade we came to Best buy !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning for ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connect to any of my devices even with a converter outlet. Won’t connect to lap top, iPhone, or my computer. U have to have newest equipment. Does not charge has to stay plugged in. Not stand alone device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good son loves it. Got it for a xmas gift for my son. It seems to shade well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift for my talented granddaughter. Definitely increased her creative abilities

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best investment for my hobby I made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes it more comfortable to do photography rather than the mouse on a laptop or desk computer. Super easy to set up with the computer. I was able to finish 1,000+ photos on photoshop in 3-5 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good drawing tablet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well with Krita, love the feeling of the pen in the screen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google all the connectivity complaints.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my most expensive headaches to date. It doesn't come with what you need to get started, and the instructions are clipart pictures with no words so if you like charades you'll have a blast. The cords it comes with are not what you need to get started on a PC, as the USB-C does not assist in actually producing a picture on the screen unless your port is capable of producing picture (Thanks google!). So if you like purchasing MORE merchandise after the fact, you'll be in love. It is currently the most expensive mouse/mouse pad combo on my desk. 'No Signal' is burned into my eyeballs. I'd get more joy and versatility out of an Ipad & pencil, which I absolutely do not want. Wacom was a brand I thought I could trust (previously owned a non-display version years ago), but I learned from countless hours googling and troubleshooting that this is apparently a *CONSISTENT* issue, and I should've avoided at ALL COSTS.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Drawing tab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tablet For my Granddaughter for art shes having so much fun drawing Its hard to get here away from it thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice graphics, would recommend to all artists

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful gift for my son..he loves creating animation charaters.

    I would recommend this to a friend
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