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Customer Ratings & Reviews

Your price for this item is $199.95
The comparable value price is $299.95

Customer reviews

Rating 3.9 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance of the One 12 (2023 Version) 11.6” Pen Display Drawing Tablet, with users reporting that the tablet works as expected. However, some customers have expressed concerns about compatibility issues with the included cord and certain PCs. Additionally, a few users feel that the tablet's portability is not ideal, suggesting that they might prefer the versatility of an alternative product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth Vibes & Solid Lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real talk — the Wacom One is just clean. Super smooth to draw on, pressure sensitivity feels natural, and it’s got that paper-like texture that makes sketching actually fun. Plugged it in, and it was ready to roll in minutes. Great for beginners or even if you just wanna zone out and doodle. Been using it for digital art and notes, and it hasn’t missed a beat. No regrets, just vibes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Wacom One 12" drawing tablet, on PC

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet itself is a very light table and made of plastic, the screen is decent resolution, and the refresh is just enough. The quality is there, the tablet and drivers work great when they are installed right and are running properly. The biggest issues I have had were the driver, and connections. On a PC, that does not have usb-c lightning or usb-c displayport you need the adapter from wacom as well located in my second picture for it to work, plug one end into the usb on the motherboard and the other to the hdmi output on the gpu/graphic card. It is called " Wacom One 3 in 1 cable " you will have to order from Wacom, it is like 50 bucks and will necessary to use the screen as a display, without it the screen act like a large touchpad mouse on PC. Most laptops don't have this issue if they have c-ports. After that the drivers installed and worked properly, and the tablet has been amazing at drawing and being used just a touch screen for my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game-Changing Tablet for Lightroom and Photoshop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with this tablet's performance, especially in Lightroom and Photoshop. The included pen works seamlessly, eliminating the need for a mouse or trackpad. Its functionality has exceeded my expectations, and I look forward to utilizing it for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wacom one digital art turnaround time is faster!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect travel size and much less wiring than the wacom pro 16" I currently have, it's smooth to draw on and does not crash like my old one did. It captures the details perfectly without being too overdone. Attached my latest art commission as an example of the quality art it allowed me to put out in a 3 to 5 day turnaround. Seriously a great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Welcomed Wacom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wacom finally updated their budget line with must-have features that make this tablet a star. All I had to hear was "laminated display," and I knew what I'd be buying. While it is (marginally) smaller than the first gen of Wacom One, it makes up for it with many additions. I won't draw out this review writing them all. What I like: -Laminated display! -100% sRGB -Fits easily on a computer desk -Great build quality -Ability to adjust display settings on the tablet itself What I don't like: -3 way cable not included, despite the fact most non-Mac users won't have a DP-alt enabled USB-C port. And the cable isn't available at physical stores, nor is it cheap. -Pen feels like an ergonomic downgrade -It seems a tad overpriced. All things considered, it's a great display tablet. Many people hate this brand due to the pricing, but Wacom is the only brand I trust to have products that last a long time, with drivers compatible for current and future systems. I'm the guy willing to pay extra for that, what can I say? This tablet is a joy to draw on. I'm getting rid of my bulky, 20lb display tablet that was awkward and exhausting to use. This Wacom One is all I need, especially given I'm not a professional artist.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Check connection before buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason this is a 4-star review is that I couldn't get it to connect to my laptop. It uses a USB-C cable, and my Lenovo doesn't have that. The size and display were great, but it would have been really helpful if it could connect with Bluetooth or had different ways to connect to a computer/laptop. Never really got to use it and it's really expensive for something that won't connect to most laptops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Google all the connectivity complaints.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my most expensive headaches to date. It doesn't come with what you need to get started, and the instructions are clipart pictures with no words so if you like charades you'll have a blast. The cords it comes with are not what you need to get started on a PC, as the USB-C does not assist in actually producing a picture on the screen unless your port is capable of producing picture (Thanks google!). So if you like purchasing MORE merchandise after the fact, you'll be in love. It is currently the most expensive mouse/mouse pad combo on my desk. 'No Signal' is burned into my eyeballs. I'd get more joy and versatility out of an Ipad & pencil, which I absolutely do not want. Wacom was a brand I thought I could trust (previously owned a non-display version years ago), but I learned from countless hours googling and troubleshooting that this is apparently a *CONSISTENT* issue, and I should've avoided at ALL COSTS.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great tablet, but screen won't work with the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended - but the cord that comes with it isn't compatible with my PC. It works with my laptop, but my PC is the one I primarily use for art so it's a bit disappointing. It will connect to my PC but the screen won't work. You'll most likely need to purchase a Wacom cord separately for another $50 or so dollars. Great tablet, just wish the cord was compatible. It's not my PC port either because that slot works perfectly fine with other cords.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent drawing pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it can do its amazing. The product is great way to introduce digital art to young minds. And great beginner tool. My daughter loves her

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good, but should include stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet works exactly as expected, however at this price point I believe it should include a built-in stand. Otherwise, I have no complaints about it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy user experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a small and relatively portable drawing tablet and this fit really well so far! I love how quick and easy the set up for the display was and so far no hiccups connecting whatsoever. The pen accuracy is great no complaints! The only thing is it’s a pretty small display so inherently the resolution of the screen so fine so at times I have to look at the monitor to get a better idea on the actual resolution. But thats the nature of buying a smaller tablet. Highly recommend if looking for a portable and budget friendly tablet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drawing tablet for my daughter that recently graduated from high school and now attends a Art Academy. She loves it. I recommend it to anyone!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best beginner / mid level tablet.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For beginning - mid level, I love this product and for the fact it’s able to even capable for touch sensitivity amazes me. The only thing is complain about is the resolution. So I’m not sure how good it’d be for the advanced artists out there If wondering. I use Adobe Photoshop since I use it already for other projects.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They changed the wires

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wacom one started acting up so I tried to use my warranty and it came to find out my model of the Wacom one was no longer sold so I had to get a gift card. This was the replacement model. For the price, it’s terrible because for the price of the previous model I was able to get 13 inches but for near the same price I could only get the 12 in and that makes a huge difference in terms of real estate. Then they changed the wires to usbc which would be cool… if my computer was actually compatible with it. So ended up having to return it and go for the cintiq and pay a difference of 270 to get a Wacom model that will actually work with my computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well nice quality packaging very amazing product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No USB-C Port ? Probably not worth your time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a gorgeous device, but haven’t been able to use it at all since I now have to wait on the $60 adapter cord from Wacom. My Best Buy did not have one readily available, which is quite unfortunate considering the pricetag on the tablet itself. Take this warning & others like it seriously- lest you be disappointed like me!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet for px 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing something portablento work on 3d work and the asus pro art px 13 works well and need a tablet this is the same size as that laptop and uses usb c power from the laptop. If you want. Just one cable and go. Has pressure sensitivity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use with Photoshop and it’s great. I did have to get the special $50 cord for it to work with my computer, even though I have the USB port. It works well and is way better for drawing than my mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Drawing tab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tablet For my Granddaughter for art shes having so much fun drawing Its hard to get here away from it thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift for my talented granddaughter. Definitely increased her creative abilities

    I would recommend this to a friend
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