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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 3 out of 5 stars with 186 reviews

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Rating by feature

  • Service

    Rating 3.1 out of 5 stars

  • Professionalism

    Rating 3.2 out of 5 stars

  • Expertise

    Rating 3.1 out of 5 stars

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55%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 186 reviews
  • Rated 1 out of 5 stars

    Range hood installation bad experience.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get the installation because of guys have rude manners, they said they just going to put the rage over without reparations. Be careful when you use this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men kept communicating to me by text when they were going to arrive. They were very pleasant and there was no mess after the installation. I was very pleased with my service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great insteall

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend these guys for the install and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sevice quick and with no hassles. they remain polite and profesional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ms Elizabeth Durbin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Can't Believe You Even sent this to me my hood hasn't even been installed yet. Your installation department is the worst I have ever dealt with.NO STARS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and wonderful installation. Very appreciate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was great service and they very helpfull with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Hood.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was exceptional and very professional. Installation crew was very knowledgeable and installed the hood with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were absolutely wonderful!! They were very knowledgeable and helpful. Super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely I love it and recommend it to all looking for this items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convection is a huge plus!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! I didnt know they maderange hood microwavecombos with a convection oven! No wehave 2 ovens!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one fix my kitchen hood fixeing problam. Still today it is not problam fixing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy kitchen appliances from Best Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for installation and Best Buy refused to install the hood.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of install Company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ventilator cams defective and would only turn on one speed. Install company was terrible , if you can use your own contractor I would highly recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong information - installation is not complete

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This information is incorrect. The installation has not been completed. The hood is still in its original box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy installers review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was outstanding. Exceeded expectations. Fast, professional, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75” wall installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional to deal with, arrived earlier than expected in there 4 hours time frame.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches in the front. 3 times pay to install the hood

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hood

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario and Alan did a very nice job. They made sure my contractor put things in the right place for installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible had to do it myself. They sent the same two people three times and they couldn’t do it

    No, I would not recommend this to a friend