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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 3 out of 5 stars with 186 reviews

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Rating by feature

  • Service

    Rating 3.1 out of 5 stars

  • Professionalism

    Rating 3.2 out of 5 stars

  • Expertise

    Rating 3.1 out of 5 stars

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55%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 186 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older model. Improvements in the new model are great. Right price and availability.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for Best Buy to come and fix the damage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy you guys have to change it Make sure customers we be happy that’s best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst installer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst third party installer! Messed up everything and did not complete the installation! The party installer was XPO!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iliana

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did not come after several appointments you are the worse company in services

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer never showed up. Did not call to let us know that he was not coming. Wasted a day waiting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen hood install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter did a fabulous job installing the new oven hood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was great. They were fast and professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not finish

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to finish the install the guys walked away Said they could not finish

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vent Hood Install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were wonderful, Very professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation with the 3rd party, brought all the tools needed too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    incomplete service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    specify what needs to provided by contractor. not happy with service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hood Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered an hood range installed extremely professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying to get this hood for 3 months and still don’t have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    RANGE HOOD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS A NIGHTMARE BUT THE GUYS PULLED IT OFF! THANK YOU!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wal-mount hood has not been installed since July

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job they came and installed the hood but had trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher, gas range and washer/dryer tower purchase and installation…..love them all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew left the hood open, and we could not cook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t yet had anything installed not until the end of this month

    I would recommend this to a friend