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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29237 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 29,237 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took less than 20 minutes to remove the old washer and install the new one with a water cycle going. Good stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service the tech people are super helpful and amigable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My First Front Loader

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought because my previous washer died. I wanted to make sure the new machine was energy star and this one was. It was a definite adjustment. I was used to machines with the agitators I think they clean better especially if you have pets. The cycles are longer with front loaders and if you have pets like we do. you will have to play with the cycles to find which ones work best. Just a bit of advice we found that using a laundry sanitizer or vinegar in the wash cycle helped when washing the dogs bedding. Sometimes after running a cycle the bedding still had a smell to me. It is also a good idea every 20 washes to run a quick cycle of just bleach through the machine to keep it sanitized. I also keep the door opened a little after washing to allow it to dry out. If not, you could get a mildew smell in your clothes. We got this in May and after 5 months it is efficient and easy to use. Like I mentioned you will have to play with the wash cycles to see which one works for what you are cleaning. The drum size is great for larger loads or king size blankets. Once you figure that out, you will be pleased with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third Times the Charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was excellent. The only reason I'm not giving this review 5 stars is because of issues with the customer service center. In short: - the washer arrived damaged. The installation crew handled it perfectly, pointing out the damage, giving us the option of keeping the new washer while we decided whether to keep the unit (and receive a credit) or replace the unit. - we decided to replace the unit, and here's where the problems occurred... The first attempted replacement didn't include the replacement unit! Again, the installation crew handled it perfectly, calling while en route and asking if we were expecting to receive a new unit. In calling customer service, the Cust Serv Rep wasn't able to see my correct address and couldn't tell if there was even a replacement unit available in the area (even though I could see they were available for purchase from my local store) Fortunately, the replacement unit was eventually delivered and the installation crew again did a great job calling ahead, delivering, installing the new unit and taking the damaged unit away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing. Very timely & professional techs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and were really nice. The installation was quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    Installation was super fast and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick and the guys ensured clean installation to our satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    best installation process

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Installation process. Friendly team, efficient, super

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine delivery and install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer install! The two young men were very professional and quick. Even exlplained how my new washer worked. They also put my dryer back in its place and re attached the vent. Very nice young men!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent Washer Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were excellent. They removed the old washer and had the new one installed within 30 min. They cleaned up all boxes and strapping material. They even reinstalled my dryer that I had un-hooked and move so they could have access to washer drains

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Product installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluest employees - professional- smooth operation. Good work !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick. They also started the washer for a run through.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Very good Job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come and do the installation fast and very well , a like to Buy my apliances in Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    KUDOS to the Delivery Guys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that delivered my washer did an awesome job . I had my old washer already unplugged and ready to haul away. They came in put it on a dolly out and back in with new one hooked it up started up the machine took pictures and was out !! Excellent Job , Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I will definitely use their services again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and set up our washer and dryer were very knowledgeable, and didn't leave until they were sure everything was working correctly and there were no leaks. They also ran the washer through a cycle to make sure it was working as it was supposed to. Then they did an excellent job of describing how the washer and dryer worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would definetly recommend Best Buy's Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the guys were on time, professional, and very knowledgeable. Not mention fast, even though theyhad to remove my Storm Door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Washer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, Clean, and Efficient install of Whirlpool Washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job of installing my washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Efficient install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication. Fast professional install and removal of old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Washer installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last group of guys (i believe his name was Bryan) did a great job installing the washer. They were there on time and had it installed and the old one hauled away in less than 20 minutes. He was also nice enough to offer additional help getting a heavy item out of my car for me. Just super nice and very professional.

    I would recommend this to a friend