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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29237 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 29,237 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    went very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was so happy that the washer was install by a person who know what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were very quick and knew their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best group of men out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simon and his crew were the best! Extremely polite and careful. It was cool to watch them use those straps to get the washers in and out of the basement. Extremely professional group of men. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    noma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my new washing machine did an excellent job. It works really good and I am very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy load & opperation very quiet & efficient.nice drying cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the old, in with thee new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many months ago, but as I recall installation was on time and efficiently done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer install was great, quick, and fast delivery A+

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were awesome!!! they were fast and friendly...even took the time to make sure everything wored before they left!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though my hot water side was malfunctioning on my faucet they literally had the instal done from start to finish in 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Prompt delivery and quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up were awesome, they arrived on time, unloaded quickly and had everything set up before I could figure out what was what. The only issue was with the house, tue previous owner damaged the dryer outlet, and they couldn't finish the installation as a result. But they left the machine ready to go. All I had to do was fix the outlet and plug it in. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guys are the best,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two fine gents that delivered my unit were OUTSTANDING!!! I wish I could recall their names. They actually realized that the corporate buffoons screwed up my delivery date (not showing up at all after waiting for 12 hrs and losing a days pay). They loaded my units and delivered it in a small van, to assure I got my delivery after the numerous mistakes made by the corporate blunders!!!! They were super courteous and cleaned up every speck of materials before leaving. They even tested the unit before they left!!!!! You guys were the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were so professional. Quick, professional and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer install was very quick and efficient. We didn’t have to do anything because it was done for us. I would recommend using delivery and install when purchasing a new appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installer did a fantastic job. They were on time, fast and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dependable Delivery/Install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fast and efficient. No wasting of time or resources. They did miss one item in the set up that caused us to have to call for support but it wasn't a big deal. All worked out well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install was fine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went fine. There's really not much to it, but it was nice to not have to do it myself.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    Installation technicians are great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original installation went well; however, the washer became unbalanced. Geek squad techs Tony and Jacob came out within a week and rebalanced to machine. It is working perfectly, and the techs provided information for applying for water bill rebates. They also reminded me about regular maintenance of the machine, which I had forgotten.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 4 out of 5 stars

    In a big hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally have the highest compliments for Geek Squad teams. However, the day they come to install our new washer and dryer the 2 gentlemen were in a big rush to get our job done. We tried to get them to level the washer which was much higher than the dryer next to it. As a result, we spent the next hour and a half doing this job correctly ourselves

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my new washer and I feel much more comfortable having the professionals install than myself. Plus, if there are any problems... I am not responsible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The customer service is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, in the store, the customer service is great and very helpful

    I would recommend this to a friend