Customer Ratings & Reviews

These two guys knew exactly what to do. They installed the washer and even stacked the dryer. Very professional.

YEP, Installation went well...YEP, Installation went well...YEP, Installation went well...YEP, Installation went well...YEP, Installation went well...YEP, Installation went well...YEP, Installation went well...YEP, Installation went well...YEP, Installation went well...YEP, Installation went well...

Looks good, install was easy and quick and the installers were knowledgeable

The team that arrived with the new washing machine did an incredible job of balancing and fitting the new hoses and even ensuring the proper operation of our new LG Washing Machine!

They worked in heat over 110 degrees the day they delivered my washer - balanced the washer and I was ready to use it in less than 1/2 hour.

Installation was very smooth and professional. It was easy to schedule, updates were appreciated, and the installer was very communicative and prompt.

I love Best Buy’s washer and dryer installation service! The process was seamless, and the team was professional and efficient. They set everything up perfectly, making my life so much easier. I can now enjoy hassle-free laundry days without any worries. Highly recommend their installation service for anyone upgrading appliances!

The installation was quick, you could tell they wanted to move along. lol They unboxed in the truck and didn't leave my manual - but, I'm sure I can obtain it online.

Installation was great. Wonderful service. It was an easy installation.

The guys who did my install were fantastic. They were quick and had it installed and running faster than I thought possible. I wish I remember their names.

Great install by the Geek Squad. Good communications, no issues at all.

Guys came when scheduled,and called before arriving.machine was up and running in 10 min. Great Job...

The team that delivered and installed the washing machine hax q hard time installing the machine in the small room. The set was so large that they had to pull 2 baseboards out just to get the washing machime to fit. They finally got it in & did a good job.

The guys did a great job! They were quick, careful and very personable!

The Geek Squad team was on time and very professional. Installation was quick. Did a great job!!

The installation went great. They picked up the non working washer and installed the new washer in no time.

Helper of the 2man crew set up washer - didn't care that the hot and cold lines weren't neatly installed - head guy of the crew REINSTALLED the new lines neatly and properly. He wasn't happy with his team mates installation techniques- (neither was I) - the head guy of the team showed me how to use both washer and dryer and cleaned up his debris and left.

The Geek Squad just did an installation of my new Amana washing machine & dryer. Their expertise & experience in installation really made this whole ordeal very easy. They even called me 1/2 hour before arrival, which was really appreciated. Not only did they install both quickly, but made sure I had no questions on the operation of both the washer & dryer. I have never experienced such great friendly, timely & professional service.

I am not one to feel good about giving a bad review. But when necessary I will. To that my install date kept getting rescheduled and often later in the day when I have already taken time off and half my day wasted. After a lot of phone calls and promises we finally got our product we waited a month for. The installers were nice and polite. One was new and being trained but likely over eager as he seemed to be moving ahead of where he should be. I wasn't present to see what happened but it's like my pedestal was damaged in the installation process. They were installing the washer at the same time and it appears that a hose was installed backwards and I need to replace because it has a gasket that is damaged and now leaking. When I contacted Best Buy about the process as I was prompted so I could get some compensation for all of the effort I had to put in, I explained to them the possible damage to my pedestals which were unboxed there by the installers, as well as the issue with the hose I had to purchase from them. Their "compensation" barely covers the cost of the damaged hoses and does nothing for the hours I spent with customer service and days I spent waiting for something to show up only to have the appointment cancelled at the time they should be arriving. (My review for the washer install is gonna be similar) The installation staff being young did their best. I feel they and I were let down by Best Buy over all.

Installation went pretty pain free. Very quick and no problems