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Customer Ratings & Reviews

SKU:
5246401

Customer reviews

Rating 4.4 out of 5 stars with 29343 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the Washer Install service for its overall performance, installation speed, capacity, and acceptable noise level. However, some customers have reported issues with leveling and balance of the machine after installation. Other less frequent issues include problems with hose connections, occasional damage during installation, and missing connectivity hoses. Overall, the majority of customers seem satisfied with the Washer Install service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1402 Showing 28,021-28,040 of 29,343 reviews
  • Rated 1 out of 5 stars

    Your better off going to Lowes or Home Depot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are better off going to lowes or home depot Its been a few weeks and the delivery service has yet to come in and install the products I ordered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged from transport rear of washer hoses not properly attached water leaked fixed myself but must now live with damage dent in rear of washer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not install...husband did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we had bought reinforced hoses recently..did not want to repurchase new ones; deliverers refused to install...without new purchase..ours were better..husband installed washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No refund?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought after the installation I was going to get a credit for the returned item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed my washer has no ideal what he was doing. Testing after installation, I have to get the carpet shampooer to suck up a tub load of water off the floor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No communication

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No installation. Still waiting to find out what is going on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Botched Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers dented both the new washer they were installing and our current dryer. Still awaiting a fix on the dryer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theee different clowns came out. First Two forgot the shipping bolts. Last guy didn’t level right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a washer delivered & 'installed'. Installation service is awful - incompetent/inept + they left trash in my driveway. Would give Zero stars if possible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was not installed by best buy .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman said my pipes were to rusty and the couldn't do. I had to have someone else install the washer. I was very disappointed with the service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sloppy work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer were installed in wrong side Washer should have been installed in front of water outlet and door adjusted / same with dryer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our machines weren’t set up, we set them up ourselves even though the guys who delivered it were supposed to set it up. At least it was an easy setup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    machine did not fit or function. Install was hurried

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy installers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were so terrible I got a full refund on this service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people cAme and ripped up my linoleum and didn’t tell me and were in a rushed and used everything from the old washing machine although I had paid for everything new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service. Delivered a washer that leaked every where and wouldn't even help me .I will never shop here again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEED A MANUAL!!!!!!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers failed to leave a product manual. I am returning this product if I don't receive the ACTUAL book that comes with this purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never received the installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never received the installation, but received an e-mail saying the installation complete! I'm still waiting on my refund a month later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washing machine install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers didn't install hoses correctly, nor did they balance the washer. It was way off balance and made loud banging sounds. Had to have a geek squad agent come fix. Nick G was great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pfff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not happen so what am I reviewing again for? I paid for the aervice but it was never rendered

    No, I would not recommend this to a friend